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Customer Ratings & Reviews

Your price for this item is $349.99
The comparable value price is $399.99

Customer reviews

Rating 4.1 out of 5 stars with 119 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the VelocityOne Flight Universal Control System's ease of use and quality. Many appreciate its realistic controls and extensive customization options, although some users experienced issues with the yoke's responsiveness and the throttle's resistance. Setup was also reported as challenging for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 119 reviews
  • Pros mentioned:
    Buttons
    Cons mentioned:
    Yoke

    Rated 3 out of 5 stars

    Grrat features, not very smooth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bottons and options. However, the yoke has a definite center bump and binds when upu push or pull.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great but complicated

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to be prepared for a learning curve. Programming can be difficult for a novice like me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome piece of tech. Was able to get every game i have ti work well with it. It isn’t difficult to program either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    flight control

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent flight yoke and use it with MS flight simulator on a pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this product, well made and very amazing product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It so cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best yolk for the money it is very easy to fly the plane

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quality, responsive unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set up works very nice. I enjoy the customizable buttons and well as the trim wheel. I do with it came with a longer USB cable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Paid for new got sent open box!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for a new item and got an open box delivered to my home. Best Buy online sales experience has been getting worse over time. Customer Service are least helpful and provide canned apologies without any concrete solutions. Just told me to go to the store and return my item that I had been waiting for a few days! They cancelled my last transaction because they the item that was available sold out after I purchased it. They cancelled the order and kept my $15 in rewards, conveniently. Their customer service went in circles and wasted my time before apologizing and asking me to contact their core team for my reward points! I am a total rewards member and pay to be treated like dirt! No quality control while fulfilling orders and zero customer service! Stop complaining about losing business to online retailers when you fail to get your act together! Will be taking my business elsewhere!

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello!

      We are sorry to hear about the condition of your Turtle Beach VelocityOne Flight when you purchased it from Best Buy, however, please understand that we are not involved with the fulfillment of any order through Best Buy, or the verification of any open-box product sold by Best Buy.

      Please contact Best Buy directly for further assistance.

      Best Regards! TurtleBeach

  • Rated 5 out of 5 stars

    I love it. Not the best plastic but it works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not perfect but i enjoy it. It should sell for 250

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yoke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it, only thing i could say is wish it had knobs to dial in Nav frequency

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet controller for sim lovers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet controller if you like Microsoft flight simulator ! A little pricey but to be expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for MSFS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with MS Flight Simulator. Lots of fun and provides a more realistic experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonder Gear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a little getting used to. But a wonderful addition to my sim gear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not perfect but still better than the regular controller. Makes the experience way better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good for flight simulator 2020

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controls love the ability to move the throttle quadrant away from the flight controls

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    VELOCITYONE FLIGHT NOT READY FOR PRIME TIME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The yoke elevator axis (axis 3 on xbox) binds in both directions. Turtle Beach says this defect would self-correct with a few weeks use. On the contrary, it has gotten worse, to the point at which the yoke is unusable. This is a catch 22 situation: If you wait for the yoke to "self-correct" the return period will have expired, and you are stuck with an not unattractive plastic paperweight. In addition, Turtle Beach has as yet to issue a firmware update to fix the issue of the SIF panel lights do not indicate what function is active. Turtle Beach could not or would not provide a projected date for the update. My advice: There are better alternative devices for flight control.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for your feedback AJDajd1170 and sorry to hear about your experience! In regard to the SIP; we are currently waiting for Microsoft to enable the functionality in MSFS for Xbox users. We do apologize for any sort of inconvenience that delay may cause. In regard to your yoke; if it has not self-corrected; then our Support Team would certainly want to hear about that so they can lend a helping hand under the manufacturer's warranty for your Velocity One. Our team is always happy to assist with any sort of inquiry or inconvenience you're having. The Support Team can be reached via their Contact Form on the main Turtle Beach website. They also provide assistance via Live Chat between 9:30 AM EST and 4:30 PM EST from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your browser window for the live chat icon when filling out the form or visiting another page on our site. Thank you kindly and have a wonderful start to your week! TurtleBeach

  • Pros mentioned:
    Buttons, Ease of use
    Cons mentioned:
    Throttle, Yoke

    Rated 4 out of 5 stars

    All around good product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time setting this product up, I had no issues figuring out how to put it together and to connect it with my computer. After finding some issues with it (The SIP indicators not working without a driver) I had to look up solutions rather than have them provided to me in the instruction manual. As an active pilot myself, the controls are all in decently accurate locations. The spring in the yoke is a little strong and creates a weird feeling while using it, especially when around the center point for the controls. I got mostly used to it after about a week of use. The throttle controls are really loose, and don't feel entirely accurate; however in my opinion that does not take away from the product. (It is not meant to be 100% accurate to all aircraft) The buttons are very plastic-y and when I received it, a button was already broken. I returned it with no issues, and the second one did not have the same problem. The buttons were very reactive but felt kinda flimsy. In Microsoft Flight simulator the controls are really easy to patch, but does take some time to get it to your liking. The hardware is really easy to anchor to a desk, and changing out it's appearances is really easy! For context, I use this primarily with my PC, but have patched it into my Xbox One once to play games like Star Wars Squadrons. All in all, it is a really great all-in-one control system for Xbox and PC and I would recommend it to those who are just getting started!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would not recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so disappointed when I hooked this up. It requires programming on the game side. It does not work out of the box would not recommend

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Simulation Controller. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you would like any assistance with the setup process, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Great for Flight simers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sturdy unit, love the throttle body and the multiple switches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sim

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best of the best flight sim equipment that money can buy

    I would recommend this to a friend
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