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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.1 out of 5 stars with 119 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the VelocityOne Flight Universal Control System's ease of use and quality. Many appreciate its realistic controls and extensive customization options, although some users experienced issues with the yoke's responsiveness and the throttle's resistance. Setup was also reported as challenging for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-119 of 119 reviews
  • Rated 3 out of 5 stars

    Expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good but expensive not worth of $400..........

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!

      We appreciate the feedback regarding your Turtle Beach VelocityOne Flight.

      If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Flight controls

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reaaly cool flight controls. Easy to setup with both pc and xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! My son is very happy with this purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with Best Buy return went great. The problem was after hooking up to Xbox X it worked until it updated then turned into a brick. Didn’t feel like I wanted to go through all the reset with a pc and more downloads for the price I paid.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Gary,

      Thank you for leaving your feedback; however, please know that our Support Tea would have been able to assist you in getting your VelocityOne Flight up and running properly. That team is always happy to help our customer's in need of assistance and they can be reached right from the support section of the Turtle Beach website.

      Thanks again and have a wonderful start to your week. TurtleBeach

  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as it should, I don't really care for the catch in the yolk but they say it will break in and go away. Overall I am very happy with the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 1 out of 5 stars

    Flight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to set up ,drove me nuts was up for 2 days trying to set it up

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Cons mentioned:
    Throttle

    Rated 2 out of 5 stars

    Bad Quality, Broke after a week of using it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it at first. Convenient to fly in Flight Simulator but the TPM, the blue 'propeller' throttle leveler broke after a week of using it.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Vyacheslav,

      We’re sorry to hear that one of your throttle levers is not working as it should; however, please note that the VelocityOne Flight was sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed in situations like this one. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you kindly and best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Not the Best.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money. Buy the honeycomb. Much better build quality.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jake,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed with any sort of inconvenience you may have encountered with your Velocity One, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Best Buy Employee

    Rated 1 out of 5 stars

    Feels cheap

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flimsy, and has a deadzone in the yoke. Would not get

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      Thank you for leaving your feedback; however, please reach out to our Support Team with details about your experience. Our Support Team is always happy to help as needed with troubleshooting, recalibration, or replacement service if called for. They can be reached right from the support section of the Turtle Beach website for assistance via their Contact Form.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Velocity One Flight Simulator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept causing game to crash. Software update caused it to lock.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your VelocityOne! We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Came broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered it open box excellent, product came broken, do better best buy.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thank you for leaving your feedback and we are sorry to hear that Best Buy's description of the open box product you purchased did not match its description. You'd want to reach out directly to Best Buy's Customer Service team so they can lend a helping hand with the open box product you purchased.

      Best regards! TurtleBeach

  • Cons mentioned:
    Yoke

    Rated 3 out of 5 stars

    Velocity yoke and throttle combo.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did like the yoke combo but felt it was a bit cheaply made. The yoke had a lot of play in the shaft. It is not as tight as the honeycomb yoke was. If it was better made I would have stayed with it. I went with the Boeing thrustmaster and airbus throttle quad. So far happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Good for beginner fliers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition, feels real smooth and assembly was easy. Quality isnt the best but for $400 its great and doesnt feel cheap to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall. Should of been a little cheaper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great yoke. Not the best quality but works and looks great. Many buttons and elevator trim knob is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gear ive had

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im fairly new to flight sim and sims as a whole and i love everything about it hope to upgrade in the future but this is an amazing start

    I would recommend this to a friend
  • Cons mentioned:
    Throttle

    Rated 1 out of 5 stars

    Does NOT work as promised - save your money!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give the unit a ZERO star rating if it was possible. There has been extensive problems right out of the box and TurtleBeach always blames Microsoft for the problem and says there is nothing they can fix on their end. When the VelocityOne is connected apparently it screws up all kinds of function mappings on the backend in the game. So basically the dual engine/jet profile is UNUSEABLE and you can’t use the dual throttle on the quadrant. Microsoft doesn’t have an answer and TurtleBeach doesn’t have an answer. At this point if I could get a refund from both the VelocityOne and for the Premium version of Flight Simulator I would and be done with this whole mess, maybe in another year they will have fixed the problems with this version/hardware in time to be coming out with the latest screwed up mess for sale.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We’re sorry to hear about your experience however, please take the time to provide details about your experience to our Support Team so they can lend a helping hand in ensuring that your Velocity One is set up correctly.

      If the team is unable to assist you via troubleshooting, they can look in to your eligibility for warranty replacement service and assist you in getting this replaced. All in all, our Support Team would be very happy to lend a helping hand in clearing all of this up for you under your product's warranty with us.

      Our Support Team can be contacted directly via the support Contact Form on our website, or via the Live Chat service that is provided in the Support Section of our website. Live Chat is open between 9:30 AM EDT and 4:30 PM EDT from Monday through Friday. Keep an eye on the lower right hand corner of your browser window for the live chat icon when filling out the form or visiting another page within the support section of our site.






      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    The "Price is Right"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "Price is Right", ever heard that before? This system won me over after lots of research on which one to buy.!! Great "Trim Wheel", and overall handling performance. Yoke takes a little while to loosen up with it's pitch cylinder, but that's the only draw-back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller smooth and reliable once you set the configuration up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unavailable at best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unavailable at best buy stores. Must be purchased from an online retailer

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Josica!

      We are sorry to hear about your dissatisfaction regarding the availability of the Turtle Beach VelocityOne Flight in-store at BestBuy, however, please keep in mind you can order it online from their website and have it delivered to your closest BestBuy for in-store pickup.

      If you have any other questions about in-store pickup, please contact BestBuy directly, they will be able to guide you through the process.

      If you have any questions regarding our products, please reach out directly to our dedicated Support Team. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach