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Customer reviews

Rating 4.4 out of 5 stars with 90 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 90 reviews
  • Rated 5 out of 5 stars

    Good quality controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly one of the best controllers I’ve used in awhile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Victrix all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Best premium option overall. I used the Nacon before this one and Iist say it's a sound improvement. Very easy to use, tight grip and no stick drift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ive brought in awhile. And still not stick drift after 3 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a GOOD GRIP for the GAME!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Triggers are explosive! Has a wonderful grip that doesn't raw the palms and allows for easy, fast play. Perfect controller for the experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller, has become my favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great device, came in with no defects and works as intended. Even capable of replacing internal parts with this controller due to modules

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Sales Team

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the item instore. Very helpful sales person. I tem was defective. Day after Christmas, the store did an even exchange. No hassle!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 controller with paddles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and comfortable and durable controller. I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller$

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller in my opinion for the price, easy to use, very comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. A must have to enhance your gaming experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should use this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best!!! If you're a gamer, get this controller. It changed my gameplay for the better!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. He said that it works really well that’s all I know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid PS5 controller. I use it mainly for FPS games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product good gaming control and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bfg pro reloaded

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller very responsive on the ps5. We highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller has good sticks wish the grip was better

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not nearly as good at the elite series. Regret it.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hi AngeliaL, if there's something we can do to help with your Victrix Pro BFG Reloaded (PlayStation version) controller, please get in touch with our Tech Support team directly! Drop us a line at our Contact Support page, and our team will gladly follow up via e-mail: https://turtlebeach.com/contactsupport TurtleBeach

  • Pros mentioned:
    Build quality, Connectivity, Ergonomics
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Alot for alot

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll be honest, my usual secondary controllers for guests use tended to be...of lesser quality that the original. This is not that. The Turtle Beach Victrix Pro BFG Reloaded boasts features that the original Dualsense does not have. Out of the box, I was a bit surprised by how light it was.In the hand, it also feels more like an Xbox controller. I play the intermittent Xbox, but as a lifetime Playstation user it did feel a bit foreign. That being said, it feels great in the hand. You can use this wirelessly with use of the dongle (which is not Bluetooth but through a 2.4 GHz connection with low latency) or wired which I appreciate they offer both options. It does lack the haptics and adaptive triggers of the original for whatever reason. Sometimes, the lack of small features such as this was noticeable especially playing familiar games. This likely is a licensing issue with Sony. The modular aspect was very interesting to me. You can flip the modules to resemble the Xbox controller. You can add the 6 button module which is actually amazing for fighter games. Changing out the modules are simple. There are a couple screws involved but this really shouldn't deter anyone. One of the big draws of this controller is the Hall Effect. This means that they use magnets instead of mechanical parts. This theoretically prevents stick drift and increased durability and longevity. To me, that is actually a very valuable part of this controller. I have definitely spent more than the price of this controller for multiple replacements of my Dualsense for previous generations. I can't believe controllers have gotten this expensive. Even the base DualSense costs a pretty penny. That being said, the Turtle Beach Victrix Pro BFG Reloaded is not targeting the casual user and more towards professionals and those who would buy the DualSense Edge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality, Ergonomics
    Tech Insider Network Member

    Rated 5 out of 5 stars

    High Quality Controller

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Turtle Beach Victrix Pro BFG Reloaded Wireless Controller for my 26-year-old son, who’s an avid gamer, and he’s been super impressed with it. The build quality is top-notch — it feels sturdy and well made, not cheap or flimsy like some other controllers he’s tried. He really likes the modular design that lets him swap out the thumbsticks and D-pad layouts depending on the game, and the triggers feel smooth and precise. The wireless connection has been solid with no lag, and it works great on both his PS5 and gaming PC. The battery life also lasts surprisingly long, even with extended play sessions. He mentioned that the textured grips make it comfortable to hold during longer gaming marathons. Overall, this controller feels like a premium piece of gear and has definitely become his go-to for competitive and casual gaming alike. Highly recommend it for anyone who wants performance and customization in one package! Easy to switch from outdated controller to this updated one!!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Connectivity, Ergonomics
    Tech Insider Network Member

    Rated 5 out of 5 stars

    3rd party controller that won’t embarrass you

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There used to be a time when third party controllers were seen as cheap and looks very tacky. But these controllers are now in a much better spot. This Vitrix controller is amazing. It’s not better than the official PS5 controller, but it’s close. The modular system is very nice and customizable. I find that to be very nice since some friends of mine have an Xbox and prefer that setup so this controller gives them that freedom when they’re using it with my console system. The different styles that you can create with it is endless depending on your gaming preferences. The general design of it looks great and pretty much like OE. The general feel is good but not amazing since it does feel a little bit cheaper than the official controller which is a bit disappointing because these have a bit of a higher price than the original. It comes with a bag that is perfect for carrying it around to places and when not in use. The connectivity is good and I have not noticed any lag input or dropouts from the controller at all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not woth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it after an hour felt very cheap and wasn't responrmsive

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Ariel! We are sorry to hear about the experience you've had. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. In the future if you require assistance with any Turtle Beach product, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach