Customer Ratings & Reviews

The agents did a great job at mounting the TV. It looks great.

Geek squad is an amazing service and worth it everytime. Not only are the crews polite and professional they complete high quality work. This service gives me as a disabled veteran the peace of mind the job will be completed efficiently and covered if issues arise in the future.

This 75” tv looks great and the picture quality is beyond what I imagined. The colors wow! The blacks are definitely dark black, reds are deep red. Alk the colors are more intense. We live the picture quality. An overall great puchase & for the price, it was a excellent choice.

The Best Buy TV mount installation service was outstanding from start to finish. The technicians arrived on time, were very professional, and clearly knew what they were doing. They took the time to make sure the TV was mounted securely, perfectly leveled, and positioned exactly where I wanted it. They also explained everything clearly, answered all my questions, and made sure all cables were neatly managed before leaving. The whole process was smooth, efficient, and stress-free. If you want your TV mounted safely and done right the first time, I highly recommend Best Buy’s installation service. Worth every penny!

They came out at the designated time, they were nice, polite, brought covers for their shoes. They did an excellent job of installing the tv.

Amazing service….very professional service. They were very accurate with arrival time. They did the installation and set up very quickly and were very diligent and respectful in not leaving any mess behind.

Prompt service w/open ears, smiles and understanding. New set installed and removal of old set - no problem. You must arrange removal pre instal.

The guys that installed were excellent. They put it exactly where it needed to be and cleaned the whole area. I would highly recommend their installation especially with a large TV. Mine is 100”

Timely, friendly, skilled and professional installation person. Worth the price for delivery and expert installation.

Excellent service! The install crew arrived on time, were respectful and professional. Highly recommend this add on service.

The agents connected my tv and mounted to the wall. Has it looking top tier and completed the setup.

Very sturdy and affordable. Good price! The technician installed it within no time and was able to mount my 75 inch TV onto the bracket with ease.

The Best Buy team did a outstanding job taking down the tv and installing the new one. Cleaned up all the mess after and were very professional.

Geek Squad handled the corner mount above my fireplace on the second floor flawlessly. Wires hidden, no mess. pro job!

the team worked around some unanticipated issues and did a great job with getting the TV installed in a good location

The Geek Squad installation service did not meet my expectations. While the TV was mounted, the service felt rushed and very basic, especially considering the high cost. The installer did not organize the cables, did not leave the area clean, and even left the TV box in my home. There was little attention to detail or professionalism. In addition, the TV Basic Mounting 55 is nothing special. It is very basic and feels oversized, causing the TV to sit too far away from the wall, which negatively affects the overall appearance. For a generic Best Buy brand mount that costs close to $200, I expected much better quality and design. While both the service and the mount technically do their job, neither justifies the price. Based on this experience, I would not hire Geek Squad again for TV installation, nor would I purchase this mount again.

Agents mounted our new 83" LG G model TV on a concrete wall, switched two other TVs (one also had to be mounted on a concrete wall), set up our surround sound system, and showed us how to use the new TV to its best advantage. They were friendly, professional and courteous the whole time. Really knew what they were doing. Would highly recommend Best Buy and their Geek Squad.

Excellent job with the installation. Very professional and knowledgeable people. Very respectful of our home. Made quick work of the installation.

Did a great job I have absolutely no complaints about this

Awesome mounting and careful handling! They removed the old TV and modified the mount height for the new tv!