Customer Ratings & Reviews

The technician was awesome and very knowledgeable of product design. They did a quick and efficient job all while providing great customer by providing information on all questions asked.

The two guys did a great job, and i was mostly unavailable as i had meetings scheduled, they needed minimal guidance.

He included service was very professional and clean. Insulation was timely and I was up and running within a couple of hours.

Very sturdy and affordable. Good price! The technician installed it within no time and was able to mount my 75 inch TV onto the bracket with ease.

The 2 agents worked so quickly and efficiently. Mounted the large TV with surround bar and programmed for me.

The guys were great. On time, professional, courteous and got the 98" TV upstairs and setup in no time. They even hauled away the enormous box!

I paid $191.91 for installation and mounting, and I wish I could give this zero stars. This was a gift for my grandmother and the tv was not set up correctly by the best buy technician. When we complained about the picture, Best Buy told us that it would cost more money to send someone to help- even after we paid nearly $200 to have the tv installed correctly in the first place!! Terrible customer service. Best Buy also told us that we couldn’t return the tv, even though the return policy also clearly allowed a return until 1/15 with original packaging. Fortunately, we eventually figured out that the HDMI connection was done incorrectly and solved the problem on our own. Would recommend not paying for this service. If you want your tv installed correctly, just do it yourself.

Zach and Elijah did an excellent job and Zach was educational and patient when he set up our TV and showed us how to use the remote!

Agents mounted my tv and hid the wires. Service was super quick and professional - gave recommendations on where to hang

Geek Squad handled the corner mount above my fireplace on the second floor flawlessly. Wires hidden, no mess. pro job!

Did a great job on install. Friendly & talked how to use items.

Love this tv…THE ANTI GLARE IS GREAT AND SOUND QUALITY IS AWESOME ENVEN WITHOUT A SOUND BAR ….GLAD I PURCHASED

Well, the TV , mount and sound bar was lost or misplaced. Called several times after I was told it would deliver between 10-2pm. Then started receiving messages that that I need to schedule a date to deliver. Spent way too much time on hold then was told the tv was not there? Finally received a call from Ben who stated it may take a few days to get back to me and told me it could not get delivered until after Thanksgiving as they had too many deliveries. I thought maybe we would be a priority as our delivery and install was botched? TV and parts were actually sitting to the side someplace.Husband finally went and picked up the order without installation. 0 stars

The Geek Squad was quick, and efficient when the successfully mounted 55" TV on masonry wall in enclosed patio.

The team arrived on time. They were knowledgeable and helpful in figuring out the best way to get the job done.

My TV was mounted perfectly! There was no mess or damage to my walls. The agent did an excellent job

Absolutely amazing experience! Hands down will never buy a tv without this again.

The agents professionally mounted the tv to the wall and it looks amazing. I’m very happy with the service.

Agents were very courteous and professional and they mounted my TV very quickly

Great service! Agents were professional and considerate. Thank you for your hard work!