Customer Ratings & Reviews

It was wonderful to be serviced by the geek squad. We valued their knowledge, expertise and best consult and work. The work is awesome in overall! Service staff were Juan C. and Jose.

Good Equipment good quality with a good price I will recommend my friend for that

This service is extremely basic and not really a setup, but it accomplishes what I needed help with. They moved the TV up three flights of stairs and into my apartment, then unboxed it put the legs on it set it on my TV stand and plugged it in, then removed the trash. I had to connect the hdmi cables, connect it to my WiFi , and follow the onscreen setup instructions.

The guys were great. On time, professional, courteous and got the TV upstairs and setup in no time!

Absolutely fabulous in setting up. Impressed that before entering my home, they put on booties to cover their shoes. Set up was great.

Great Service and fast Setup and took time to go over remote.

the set up was just for putting on the legs for the tv. done by the delivery service quickly and perfectly.

Very professional & informative. Patient with this senior couple updating their TV.

Installation of Sony 55 inch Bravia OLED Television and Sony Soundbar

The agents connected my tv, connected the remote, and speakers.

Was happy with the guys who set up my LG television.

They did absolutely nothing! They were impossible to get a hold of, and kept sending me to the phone tree once I was able to get a hold of them, passing me off from one to the next. I was hung up on multiple times. I spent hours and hours trying to get a hold of them prior to TV mounting and set up, because they had an error. They sent the wrong crew to TV mount and set up. My TV 98" was delivered in a box on the ground, then left. It wasn't the delivery crews fault. It was Best Buy and geek squad's fault. I have faithfully used Best Buy since 2008 purchasing large items yearly. I would say with confidence I've spent $100,000 there in those years. Geek squad is not like it used to be. It is complete waste of time now. Customer service is a joke. Don't waste your money.

The crew did a fantastic job of setting up the TV.

the Geek Squad did a wonderful job installing the TV- Neat and professional

Our installers were so fantastic. I would recommend letting them do the inspection.

Ten was perfect. Super friendly and professional. They took all of the packaging away

I have yet to use this service, but the ease of set up was great.

The company was very professional, careful and friendly.

TV is amazing it's like everything is in real life

Great team and great setup that went with it. Highly recommended