Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 864 reviews
(864 customer reviews)to a friend
Rated 5 out of 5 stars
T.V. looks great. Best picture ever.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the money to have your t.v. calibrated.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service prompt & professional. Went over the options.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Outstanding job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician did an outstanding job calibrating my TV
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Exceeds our entertainment needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still find something new and interesting every time I use it.
This review is from TV Calibration
I would recommend this to a friendRated 1 out of 5 stars
The Service Suck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been waiting for the TV calibration service and so far I been re-schedule 5 times , they dont even call that they are not coming or anything , after all day waiting and I have to check my account to see whats going on and to my surprise been re-schedule again, my 5th in a littles less than 2 weeks. Im trying to call Best buy just to cancel my order, Avoid this at all cost!
This review is from TV Calibration
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking the time to share your thoughts about issues scheduling your TV calibration service. What you describe doesn’t sound like a typical experience and definitely isn’t what we want for our customers as I understand it would be very frustrating to rearrange your schedule multiple times. Agents are standing by to help so I would suggest calling (800) GEEKSQUAD or (800) 433-5778 to receive support with this concern.
Rated 3 out of 5 stars
Waste of time/money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They set it to the exact color recommendations. And we hated it. Turned it back to dynamic settings.
This review is from TV Calibration
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worth the money...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only got one calibration for all inputs, instead of the 2 as stated in the description. The tech stated my tv settings already met the best buy calibration standards and it looks worse now. We worked together, but it was obvious that we were not going to get the accurate calibration I paid for. Discontinue this service. Not worth it.
This review is from TV Calibration
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Vinny. Thank you for taking time to share this with us. I'm sorry to hear about how this calibration went. It’s always frustrating when an appointment doesn’t live up to standards. We have Agents standing by to help. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Poor Service and no communication.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had a service person contact me and I have had two appointments thus far. I do not understand how this can happen twice. My daughter has made both of the appointments with the manager of the Oxnard, CA store and niether time did I receive a cll or appointment reminder. Not to mention I wasted two days waiting on the service person. It is impossible to contact anyone as they never answer the phone causing my daughter to have to go to the store to get any kind of response. I ma now going to have to head to the Oxnard store and speak to the manager myself. This is not acceptable at all. I wish someone from cooperate office to contact me so we can resolve this issue and I can get my TV calibrated.
This review is from TV Calibration
No, I would not recommend this to a friendRated 5 out of 5 stars
looks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV calibration is a must. The picture looks so much better.
I would recommend this to a friendRated 5 out of 5 stars
Best money you can spend if you buy an OLED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific service, my screen is spot on. Very professional.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Ruben did a great job with a very chaleging panel.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You need more agents like ruben p.Give him a big raise.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Always do this for TVs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Calibrations ARE worth the extra money. Do it....!
This review is from TV Calibration
I would recommend this to a friendRated 3 out of 5 stars
Not so great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They explained that calibrating your tv tones down the colors. I like vivid colors. Would not recommend
This review is from TV Calibration
No, I would not recommend this to a friendRated 5 out of 5 stars
good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.picture enhancement was worth every dollar charged !!
I would recommend this to a friendRated 5 out of 5 stars
TV Calibration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a deal on mothers day for discount TV calibration. I called for an appointment and got one a week later. I had to make sure my new TV had been on at least 100 hours before the calibration could take place. The calibration tech called before arriving and was right on time. He was professional and took the time to explain what he was doing and answered all of my questions. The TV looks great when on DirectTV, but when you watch a Blueray the colors really pop. I would recomend the TV calibration.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TJ did great job. Very professional and knowlegeable
This review is from TV Calibration
I would recommend this to a friendRated 3 out of 5 stars
tv calibration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Go to the internet and get the calibration numbers there, and avoid having this costly procedure done.
This review is from TV Calibration
No, I would not recommend this to a friendRated 5 out of 5 stars
I like my tv even more now!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy ran a one day deal on TV calibration so I jumped on it. Agent Joe was courteous and knowledgeable. My TV's colors seem so much richer and sharper. The whites are white now instead of blue. They say it may take a month to get used to it but I got used to it within one weeks time and I love it! So worth the $100 I paid to get it done on my 55" LG LED TV.
This review is from TV Calibration
I would recommend this to a friendRated 3 out of 5 stars
ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Done. Was not as effective as thought it would be.
This review is from TV Calibration
No, I would not recommend this to a friendRated 2 out of 5 stars
TV calibration.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a brand new Sony TV, from best buy, the staff was helpful in helping me pick the right one for the house, but later decided to get the TV calibrated and it's been over 2 weeks and haven't seen any one or received an appointment. And already paid for the membership. I'm not sure if geek squad does the calibration or a TV company.
This review is from TV Calibration
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for taking the initiative to reach out to us about TV Calibration services. At this point, we would love to see what we can do to help. To receive a calibration, a service appointment does need to be scheduled, so we would certainly want to look into this for you if you aren’t aware of an existing appointment. To that end, we would advise to call us at (800) GEEK-SQUAD or (800) 433-5778.
