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Customer Ratings & Reviews

TV Connect and Setup with Mounting-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 837 reviews

94%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 837 Reviews
  • Rating: 4 out of 5 stars

    Perfect job

    Posted
    MrSS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Good job with hooking up and great service. Liked it!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Job Geek Squad

    Posted
    Gigi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Both guys came to do the installation were very professional and precise. They were very careful carrying the products, opening packages and etc. Andrew, the Geek, showed me all the features and did a real good job training. He even left me his phn no and told me to call him if I have any further questions. It was a pleasant experince. Good job Geek Squad.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent service!

    Posted
    Jeff
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Knowledgable and curtious professionals! Highly recommended!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I didn't drop it

    Posted
    Bkaaron
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The fear of dropping a big piece of metal on the new hardwood floors has been eluded my reality.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Superior Service

    Posted
    Billyj
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The team we had were the most efficient team I have ever seen. They were quick and pleasant. I would recommend the Geek Squad to anyone mounting a TV. If I could have done the mounting it would have taken forever.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect placement

    Posted
    Motg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The BIG question on my purchase was exactly WHERE to mount the TV for correct viewing height and to make it aesthetically appealing. The expert installers from the Geek Squad sat me right down from where we were are viewing the TV. They asked several questions and made several observations. I went with their advice and am completely satisfied. I couldn't imagine doing this any other way.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Geek Squad we're great

    Posted
    River330
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Our two geek squad installers were on time, knowledgeable, and answered all of our questions. Definately well worth the cost.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great service!

    Posted
    LAP1968
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Both guys were very knowledgeable, kind, and professional.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Install

    Posted
    Twag
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Sterling is the man! And Very good at what he does.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    We’re sold on Best Buy Geek squad!

    Posted
    Gammylinda
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We signed up for Best Buy’s TTS and it was the smartest thing we’ve ever done. Geek squad communicates well with customers, arrives on time, works efficiently and solves last minute surprises with a sense of humor and considerable professionalism. Very pleasant experience with employees at Bluffton, SC Best Buy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Highly professional and skilled

    Posted
    SmartShopperNY
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The guys who set up my TV and sound bar had to mount it. They were highly professional and very accommodating. I was working when they arrived and they were willing to wait for me to drive home (20 min drive) to ensure the tv was mounted at my desired height. Would definitely contact them again if I had to mount or set up another item

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great setup

    Posted
    rmata9
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    They put the tv up and it’s straight! And they cleaned up after.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    excellent service from geek squad

    Posted
    gmoney
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    the geek squad was on time and efficient. great job.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Satisfied

    Posted
    James
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Fast and efficient. Right on time. Great experience.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Wall mounting

    Posted
    Upset
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Very confusing in reference to the premium service. Spoke to 4 different people on separate occasions. First I was told that I could get the wires behind the wall, then I was told that I had to pay more $... Too much of a headache.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Does the job

    Posted
    Lisa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The two men that delivered my TV and set it up we're polite and did not leave any mess.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great install

    Posted
    Rafsters
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great TV & Installation, installers were great and very professional

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good

    Posted
    Westinhouse
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    TV Connect and Setup with Mounting was done well this time.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great TV

    Posted
    DYPO
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Excellent service due to technicians. Clean job and ready to listen

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Geek Squad service

    Posted
    Katiedid
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Steven Scaggs from the Geek Squad did an amazing job setting up my new TV system and universal remote. Even fixed a problem Comcast created to resolve a network problem. Really very helpful, smart and pleasant person.

    I would recommend this to a friend