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Customer Ratings & Reviews

TV Connect and Setup 51" and Larger-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 3364 reviews

92%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 3,364 Reviews
  • Rating: 5 out of 5 stars

    The Geek Squad is always great, Install and learni

    Posted
    Alan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I like my GeeK Squad technician named, Riley. He set everything up to our liking, and then taught us how best to use the TV and Sound Bar to its' best use.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Quick set up but no skill used

    Posted
    Willird
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Quick set up but only plugged in the accessories no skill required. No real set up and adjustments to maximize the performance as indicated by sales people.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    The best experience

    Posted
    RonM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Kyle could not have been more professional, courteous and competent in the installation of the new TV, sound bar, blu-ray player and in getting the new remote to work flawlessly. He took the time to explain things thoroughly.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great geek squad service and good people

    Posted
    tommy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    the put my 65 inch tv and mounted on the wall with no mess and completed the task in less then 1/2 hour, they were great

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Professional

    Posted
    Retired
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The installer hucked up my devises and external speakers & made sure they all were working.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Geek Squad setup and Installed my TV in no time!

    Posted
    Marty
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Geek Squad did a great job installing my new TV and setting it up with my cable service in no time. Glad I spend the extra $$ instead of doing it myself.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    GEEK Squad was very professional & knowledgeable!

    Posted
    Crazytiger77
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    They were very patient and walked me through my new TV setup. They were also very pleasant and also gave me suggestions on what I was missing and actually had that product handy in their truck.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent service from the Geek Squad!

    Posted
    Kate
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The agents did an excellent job of connecting my TV and devices together.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    We received the best service!

    Posted
    Jaybee
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We bought a new TV from Best Buy and hired the Geek Squad to come out and mount it on our wall and put in a strip to hide the cords. They were very efficient and also installed a new disc player (which we bought direct from them since we forgot to get it when we were in the store!). They also went through everything thoroughly, including the new universal remote control. Very professional and knowledgeable.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great guys & very efficient!

    Posted
    Ouma
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The guys who set up our TV’s were very efficient & explained everything to us. They did a great job!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Service was great.

    Posted
    Nell
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I recently bought a set-up for a wall mount for 42' tv and the greek squad mounted the tv. The service was very professional and friendly. He arrived timely and was very professional. I bought a 65" smart tv 5 months later and moved to a new address, and wouldn't you know it, I got the same guy. He was again, the best. I wish I could get him whenever I need the Geek Squad. He really knows his job. Thanks Best Buys

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    65"QLED

    Posted
    WeLoveTNVolGames
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The agents mounted our 65" TV .. so far so good! We didn't need the wide surge protector, we had the TV mounted above has fire ace, si the ledge is where the sound bar & surge protector lie. I wished we had gotten a single surge protector and wished there agents had suggested that. Other than that, the mounting seems to be good!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Did a great job.

    Posted
    Moxie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had to get another Samsung 65" tv as I received a lemon. Both installations went well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Geek squad install of TV

    Posted
    Ron4
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The agent was great. He was very knowledgeable and quickly set up the TV and sound bar. He explained and showed me how to use both. Very friendly.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Geek Squad is the Best!!

    Posted
    Avvocatto
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Luis L. figured out the complex sound and TV hook-up left by the previous owners of our house. He made two trips to the house, the second time bringing the new hook-up equipment we needed, and did the installation perfectly. I am very grateful to Geek Squad and Luis L. Don't hesitate to use their services.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The squad was very friendly

    Posted
    Jfierro1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The squad was very fast & explained what they were doing as they were installing.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    did a great job

    Posted
    casey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    very nice person and did not leave till I was completely satisfied .

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Knowledgeable and went as planned. Excellent

    Posted
    Macd
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Excellent service. Would recommend to anyone. Friendly and knowledgeable

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    T Geek Squad are the greatest

    Posted
    Yellowbug704
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The Agents hooked up our new 55 in Sony in minutes and taught us how to use all the features.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Went over and above

    Posted
    Steve
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Installers were on time, courteous and showed me everything I needed to know

    I would recommend this to a friend