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Customer Ratings & Reviews

TV Connect and Setup-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 2850 reviews

92%
would recommend to a friend

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Customer ratings & reviews

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Page 1, showing1-20 of 2,850 Reviews
  • Rating: 5 out of 5 stars

    The only way to go

    Posted
    megaton
    • Verified PurchaserVerified Purchase

    I had the Geek Squad deliver and set up a 65" Samsung 4K UHD set and couldn't be happier with the service. The guys showed up were friendly knowledgeable and did a great job. Why risk your back and dropping your new set when the Geek Squad can do it . Well worth the price.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Delivery and set up

    Posted
    maggiedolley
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Best buys (Geek Squad) did a great job on delivery and installation of my new TV. They hauled off my old TV for Free. You can't throw old TV's away in Florida due to waste issues with them. On time delivery and set up of new TV. hooked up all equipment including my Bose surround sound. Took all boxes, shipping materials with them. tested TV for proper hook up and operation

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great TV -Enjoying

    Posted
    Lester
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a great TV and we are truly enjoying the real to life colors and clarity.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Prompt and good job.

    Posted
    Kevin
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Delivered as advertised and quickly installed. Very satisfied.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Service

    Posted
    Darlene
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This service is the best. In no time at all the had my tv set up and explained how to use it. Wonderful guys !!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    couldn't have done it without GS assistance

    Posted
    snootgal1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Love that i can schedule the Geek Squad anytime to come take care of what I cannot figure out.. Great service!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great installer

    Posted
    Dude
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Our installer was very helpful and efficient. I would recommend him and would use him again.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent install.

    Posted
    Smitty
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The Geek Squad technicians did an excellent job installing and connecting my TV. They even spent time showing us how to use the remote.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice to be a recipient of quality work.

    Posted
    Pedoso
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    As with past experience with the Geek Squad, they are an extremely professional work force.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good service

    Posted
    Fher
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Professional service. I do wish the appointment window was shorter and more accomodating scheduling.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very talented people

    Posted
    PaulSr
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    A man and women team that work very well together. Very happy with this service.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Professional job setting up TV

    Posted
    Jakey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    NIce job setting up the TV and DVD as we requested as well as dealing with the cords, etc. in the new console we purchased. This was definitely worthwhile!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Professional installation

    Posted
    Wally
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Installers were the best. Very professional. They explained everything I needed to know.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Geek Squad A1+ service

    Posted
    Yanxfan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    When my wife and I purchased a new television for our living room we wanted our previous television relocated to or family room and a new surround sound receiver installed there as well along with a Harmony remote. I can’t say enough about the quality of the Geek Squad experience. They relocated the television and installed the new receiver as well as programmed the new remote. They reconfigured all the tangled mess of cables and wires that had accumulated over the years. When they completed the set up we now have an organized, efficient and flawlessly operating theater set up. They truly are the best part of the Best Buy experience.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Geek Squad Great Squad

    Posted
    ctstanley
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is an awesome team and they give great service

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Qualified

    Posted
    Houston
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I’m happy with the installation and would recommend.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Friendly Guys

    Posted
    Ginger
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Geek Squad did a great job hooking this up. Well worth the cost for installation.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    set up of tv

    Posted
    nanarose
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The "GeeK" squad is very efficient and friendly. They set up my TV and answered all of my questions. Second TV they have set up for me I am 74 and not electronically (hookup) knowlegeable It was a relief to have everything set up correctly and expertly Very happy with service

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic interaction with installer

    Posted
    Willie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Focused on providing great knowledge and education of the installed product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome job!

    Posted
    JustMyOpinion
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When we purchased our new TV, we opted to have it delivered and the Geek Squad set it up for us, because if they dropped it or messed up the set up, it would be on Best Buy, but if we did it and something went wrong, we'd be out many $$. The Geek Squad kept us informed on the timeframe as to when they would arrive. The team that came out did an awesome job delivering and setting up our new TV. They were very professional, yet outgoing and friendly, and set up did not take them long at all. It was only after they left that we realized our Dish remote had not been programmed to turn the TV on/off and we had to use the TV remote for that. That was not what we wanted, so we called them and they came back out and took care of it. Very happy!

    I would recommend this to a friend