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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18745 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 18,745 reviews
  • Rated 5 out of 5 stars

    65" TV Set

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very efficient and knowledgeable. Very friendly and cleaned uo everything very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount Flat Screen TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, thanks for your wonderful services. Great job! I’m looking to install a TV Mount and a SmartCast Flat Screen in my Garage. However, I’m not sure if I’ll need a WI-FI EXTENSION? What should I do to begin the process? Thanks again and stay safe and healthy! Respect! Angelo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed wall mount and connected new 65" TV and our old sound bar. They did a super job, were courteous, friendly and knowledgeable. Highly recommend the Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was wonderful. They delivered on time. However, when they unboxed the TV, the screen was cracked. It was not their fault. They took the TV back to the store and brought a new one, all within 12 minutes. Amazing. They set-up and installed the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Personified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like having professionals deliver, install, and confirm the work done. They connected my my new Samsung 55" TV, the cable, the firestick, the Bose sound bar, and made sure everything worked. I'm grateful for their expertise as its 'way beyond my scope of ability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, man was very patient and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man from the geek squad was lovely. However, the TV doesn’t come with a manual for the remote and the remote is all symbols and numbers with no words.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Features of LG 75” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help with explaining all the features on our new LG tv. Geek Squad came out and took their time explaining features and walking us through the steps to properly use all of the features. They were exceptionally polite and courteous to us. It was worth every minute they were here to help us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed by 75" Frame TV and set it up to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done right

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent over a thousand dollars for the tv, the screens on the tv is thin and could break and with the tv stand to assemble from a value standpoint it was well worth it!! The extended coverage is a gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and professional service. Cleaned up and took time to make sure we were comfortable with the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David and his coworker did an amazing job hanging my tv. they both were very personable, helpful, and kind throughout the whole process. I would definitely want them to come back to hang any of our other products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new TV and the installers were polite and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my TV promptly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents bought in my new 65-inch smart TV and installed it on top of my credenza. They then completed the setup using my Wi-Fi password.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they know their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow, these two knew how to make sense of the rat-nest of spaghetti wires that lives behind my receiver unit, AND they adjusted all the setting of all the features, for things I didn't know were an option...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BIG AL'S GIANT TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD WAS PROFESSIONAL, AND DID EVERYTHING ABOVE AND BEYOND. THE FINISHED PRODUCT WAS OUTSTANDING!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was so efficient and installed my TV very fast. They were super nice and helped me set up my channels and streaming as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Samsung70" Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV in no time and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and mounted my TV’s professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was prepared for a long drawn-out experience but was pleasantly surprise by how fast and efficient our setup process was. It was definitely worth seeking an expert to get the job done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind Set Up Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Sqad Service was the Best Investment I Made!!! For the Price I Paid for my Entire Investment this was a Small Price to Pay to make sure Everything got Set Up Correctly!!!

    I would recommend this to a friend
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