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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18745 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 18,745 reviews
  • Rated 5 out of 5 stars

    Devices mounted and running with ease.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted the TV and connected my devices with ease and got them all up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Domingo was efficient and courteous. Very helpful for my as a senior widow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my HydroRow and GeekSquad installed it and set it up for me perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience! My guys were amazing!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! Very professional! Moved living room tv to bedroom and set up my new 85 inch!!! Love it!!! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the TV on the wall mount and connected it to my speakers and streaming device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is Cool

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered every question ask with detail. Also gave suggestions on how to save money on cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The girl that came in and installed my TV was very knowledgeable and helpful. She answered all my questions and had a great personality. I would recommend her again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes they did looks great asked how i wanted before they started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time and delivered the TV with good care. Also, they proceeded to replace my old TV with the new one. The team did an exceptional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to set out tv, were nothing but nice and respectful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Connect and Setup 55” and Smaller QUICKLY DONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV WAS SET UP..I WAS TOLD I NEEDED A NEW Cable BOX & REMOTE..MY OLD SONY VCR COULD NOT BE ATTACHED..CABLE COMPANY CAME & SAID FOR WHAT I WANTED, THE OLD REMOTE UNIT WOULD SUFFICE & TO USE THEIR REMOTE..THE SAMSUNG REMOTE NEEDED TO BE EXPLAINED MORE BY INSTALLERS..CONTACT WILL BE MADE WITH THEM FOR SUCH.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek team did a great job setting up our 65” LG OLED UHD tv, including giving us an overview of all the features and best operational practices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely arrival and install of tv…very professional technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value and excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Smart Television value and excellent professional installation with a smile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted quickly and cleanly. Worked quickly and showed up with proper pre-call. Friendly and courteous. Have had excellent results with four large TV installations since September.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time as scheduled, set the TV as per my requests, adjusted all settings to my liking. Now I’m enjoying my TV as I expected. Thanks Geek Squad you guys are top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Geek Squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! It took the 2 agents less than 1/2 hour to unwrap, install, connect and cleanup my new Hisense 65” TV! Thanks for a job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am technically challenged and intimidated by AV equipment. The Geek Squad took all the pain away! In less than 2 hrs they installed the wall mount and TV in an efficient, cost effective way. Would totally use again! Great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my i phone watch. Very comfortable and easy to used

    I would recommend this to a friend
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