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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18740 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 18,740 reviews
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team took down the first one and instalked new TV without any issues. The mount had been installed perfectly the 1stctime by another Geek team. Had everything reconnected and working within 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Qualified Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Promptly delivered and set up tv with a smile. : )

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is so helpf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took time to help me connect my app to my new Google TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a Great Job Installing Our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having our television set up was necessary due to my having broken my kneecap, and the techie who came was thoughtful and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, courteous & friendly. They installed my tv, made sure all my devices were connected and working properly & answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was absolutely amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the most awesome team come out and set up my new TVs. They were so polite and nice. They went above and beyond. Hope I get them again when I order my surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome, professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was awesome, called 15 minutes before arriving on time, explained what was going to ahappen, and did an outstanding professional job of installing the wall mount and TV. Looks amazing! He cleaned up the site, leaving it spotless. Looked like he was never there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young ladies who showed up were very friendly and professional. The had me up and running within 20 minutes plus showed up 15 minutes after my call about appointment (automated call) and went above and beyond the call of service by installing my sound bar and media equipment. I'm very satisfied :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two knowledgeable and efficient Geek Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on a Zoom call when the techs arrived. Before my call was over they had tv installed, remote set up, tied into Xfinity, and tested everything to make sure all worked perfectly. I told them I was sent the best 2 Geeks! I think they liked the compliment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 65” TV and I could not have physically set it up myself. Being able to get it delivered was not only helpful … it was a necessity in my case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow! TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a great picture and we absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 85" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a Awesome Job. The crew was well matter, and very helpful in getting everything up and running including programming the dish network remote. That alone was a great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quickly done. The features of this TV were well explained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent drove two hours through snowstorm to deliver and set up 50” TV. Above & beyond the call of duty. Pleasant, professional, on time. All representative of usual Geek Squad service. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zack and his assistant did a Great Professional Job for us with the Delivery and Setup of our new Samsung 65" TV with our new Samsung HW-B650/ZA Soundbar. They called to inform us of the delivery time and were ONTIME. Setup everything, including our existing Samsung DVD Player and explained everything and answered all of our questions. Zack even left us a business card with his phone number and told us to call him if we have any problems or questions after he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Smart TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very fast and easy set up of my 65” Smart tv . They also moved the old one and set it back on the pedestal . The home theatre techs were on time clean and very careful during the scheduled set up . All of my questions were answered and my experience was very pleasant I loved using Bestbuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is excellent... apps load easy! Easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and put our tv stand together, installed our tv, set it up and explained everything to us.plus they removed the old tv and cleaned everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to My Rescue Every Time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad agents assembled my home theater system and all its parts after everything had been disconnected and moved to the long kitchen counter for a new wood floor to be installed! Couldn't have done it on my own. Geek Squad is invaluable to me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my 75 in TV quickly and with minimal disruption. They are clean and through and hauled away the old one. Very certious.

    I would recommend this to a friend
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