Customer Ratings & Reviews

Delivery timing was perfect from different Best Buy directions. Geek Squad Max called April 30 to deliver and set up. While still on the phone, FedEx delivered my Best Buy Sony UBP X800M2 4K Blu-ray player. Other Best Buy purchases were Rocketfish full motion wall mount, Terk 4k to 8K flat antenna, and the Sony Bravia XR 55 X90J 4k Blu-ray TV, with TV sign in, internet connection, and more. It was quite an adventure to watch both Max and Rocky setting it all up. Go Best Buy Geek "Greek gods" Squad! Thankful also that my landlord gave me written approval to wall mount the Sony.

The Geek Squad tech Gamin and his assistant were both very friendly, professional and considerate of my space and belongings. They happily and patiently answered all my questions thoroughly, worked hard, and did a great job. Gamin was very knowledgeable and helpful, and I felt that they both knew what they were doing and were committed to do the task right. I feel like I received a high level of service from beginning to end. Highly recommend!

Great service from geek squad with mounting of 83” tv looks great was done in a timely and efficient manner very nice installers I appreciate their professionalism thx

The technicians installed my television quickly and flawlessly. They took extra care to work neatly and vacuumed when they were finished. They offered me a surge protector and hidden Verizon box mount that I had not purchased (oversight on my part) and charged me fairly for those. They were prompt, professional, and friendly. Excellent service. Five stars!

The squad came prepared to mount the 85 inch tv in the living room with tools and they cleaned up the mess after. great service

The assembly was quick and easy and they did a great job !

Great picture and insulation was professional. Installers was on time and knew how to do their job. Television has a great pic.

What a great, smooth experience we had with our Geek Squad appointment. They arrived a little early, were extremely neat, answered all my questions, cleaned up after themselves. They took the time to explain the positioning of the tv mount, had us sit and get the feel best for us. The product is just what we wanted, it doesn't stick out too much but yet has adjustments that let you move the set if need be. We are thinking of doing the same in a different room and would request the same team again.

The representatives who mounted our family room TV over the fireplace were outstanding. They were quick, efficient and professional. In addition to mounting the TV they made valuable suggestions regarding lighting, pitch and angle for best viewing.

The agent mounted my 65 inch TV in a custom area flawlessly. He got it on the first try and came out great. He was very knowledgeable and easy to talk to. My experience was great!

Just awesome The two guys that came to mount the TVs were super professional, super helpful, followed every COVID guideline, and were superior workers. I’ve never used geek squad before but had 3 TVs to mount so I bought the 1 year membership to make the TV mounting a bit cheaper. Their work is 2nd to none. They showed me aspects of the TVs, how to work them, & even told me to get a different sound system (Sonos over Bose {which I did and am super happy}). I will be getting more TVs mounted & have a few other services done! These guys ARE AWESOME!

Jake from Lynwood Geek Squad his professional and courteous he mounted my television and sound bar he was very thorough

This is the second tv we have had installed with the electrical outlet moved behind the TV to get rid of unsightly electrical cords! They did a great job! Highly recommend. Now on to the decorating! lol

The agents mounted my TV. They had trouble latching one part after mounting , but overall nice experience

The technician was very thorough, explaining everything in detail, he hung it on the wall with precision measuring!! A+ service

The agents were professional, well acknowledged on the task and prepared with the necessary tools needed to remove and installed the old television and new one that was purchased.

Excellent choice and the professionalism of the agents was very detailed. They answered all my questions and were organized, also were clean and cleaned the area when they finished.

These guys were efficient and knowledgable in exactly how to mount the television on the wall. What they did in 20 minutes saved me 2 hours, and my development of expletives. My only gripe is that for them to connect it to my receiver and sound system was going to cost me additional money. That is Best Buy's policy.

The gentleman that installed my TV did a great job! He was very nice and helpful. I also purchased a TV mount that I really didn’t need for the room that we installed the TV in, and he guided us as to the best wall mount to purchase. Thank you for the great job and the help!

The agents were very knowledgeable and efficient when mounting my new 75” tv. They even added an electrical outlet behind the tv so the wires weren’t visible. Highly recommended!