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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38619 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 38,619 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad 101

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The T V is amazing first of all ........! The geek squad guys were very professional , helpful and made everything even more worthwhile ! Would highly recommend to anyone who wants or needs a hand with installation of their television and wall mount , soundbar !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great, professional installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek Squad wall mount 4 HDTVs in our new home, complete with in-wall power kits (to hide those unsightly power cables), and we couldn’t be more pleased and impressed with the efficiency and quality of the install. All members of the installation team were friendly, professional, and extremely knowledgeable about the features each TV had. They even helped to connect the TVs to our home WiFi. I would highly recommend Geek Squad to anyone looking to have any TVs mounted in their home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great work easy clean and very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New TV Wall mounting and Wire Concealment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer were great. They moved the existing TV to a new location in the house, wall mounted the new TV to my specifications and concealed all the wire with the in-wall kit I bought. They kept me informed to there progress, cleaned up when they were done and showed my how to use everything after it was installed and set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outside contractor install was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Abdul was excellent in mounting our tv bracket and installing the outlet. He was thorough with the height and secure mounting. He listened to our concerns and creatively dropped the line in the wall to come out the opposite side where it was hidden by a credenza, leaving the bedroom wall clean of cords. Install was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely professional, knowledgeable and friendly. They did a fantastic job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek Squad - mounting TV with Swivel Bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Luis was professional and mounted my flat screen TV exactly where I suggested it to be placed. He measured for accuracy, checked for studs, cut-out section needed for my cordless plug-ins and doubled check with me each step of the process to be sure this is where I wanted the height & centered the Flat Screen with pull-out swivel mounting bracket. It did not take long for him to mount TV! Sit back and relax!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Perfect addition to my office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was perfect for my office. The guys installing did an excellent job of minimizing visible cables. In addition very professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was wonderful!! They were friendly, professional and efficient with my tv mount and set up! They gave great advice for an antenna for local channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were patient and courteous and did a great job. They took the time to place TV where we wanted it and at a good height for our viewing pleasure. The were willing to answer all our questions. They were careful of our belongings while doing the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TVs Quickly / Efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional. They installed and set up two televisions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy agent placed a TV mount with tilt to support the TV on wall. He was friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are the best. Great work and so easy to work with. They definitely wanted to please me. Would not use anyone else. They showed me how to use the tv after they finished installing it. Geek squad is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad is wonderful friendly service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great professional installation on the wall and beautiful setups in no wasting time!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a phenomenal job of mounting our TV. They were super-nice and cleaned up after themselves. They also took time to explain how to use the remote. We didn’t pay anything for their assistance since we are total tech members. Certainly got value out of our membership!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv properly and quick. The only reason I gave 4 stars is because of the surprise charge I got after installing the tv on top of my fire place which already had tv equipment from previous tv. They said they have to charge me additional fireplace fee anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1 Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer Service Techs came In met my needs in TV Mounting and positioning and setting TV up

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They need a raise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team was wonderful. They showed up in a timely manner. Mounted the tv with no problems. Explained to me how to operate the tv as well as the sound bar and subwoofer. Very professional and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both fellows name Steve came in and mounted and set my tv up for me, answered all my questions, may i say they went above and beyond to make sure i was happy, Thanks guys for the awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv mount available, Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK Squad was scheduled to arrive at 11:30 am. They arrived at 10:30 am. It took them 30 minutes to install the bracket and mount my 85" TV. They asked if I needed any devices connected, and I told them I would do that myself. They cleaned up the area and asked if I needed anything else. I did not. They removed all the packaging and departed. It wasn't until they had departed that I noticed they kept the Installation Manual (found one online) and all the unused mounting accessories. That could be a problem down the road when I buy a new TV and don't have all the bolts, shims, etc needed to mate a new TV to the wall bracket. Not sure where I can get a replacement. I'll try contacting SANUS.

    I would recommend this to a friend