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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38619 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 38,619 reviews
  • Pros mentioned:
    Installation
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    OverPriced and BestBuy is scheming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a third party contractor affiliated with BestBuy mount my 55” TV to the wall. The contractor did a great job. I’m disappointed with BestBuy. I was not aware that a third party contractor would setup and mount my T.V.. i could of had any one setup my T.V. for less than $100 instead of $200. Also, no offer to hide the wires on my wall.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    EXCELLENT SERVICE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were very professional and friendly and worked very hard to satisfy my desire to put the TV and shelving unit where I wanted it. Installed in no time, did not leave a mess, and despite being charged a little extra for asking for additional shut up of my shelving unit which was not included in the original estimate, I am very pleased with their work and would highly recommend the geek squad to professionally install any entertainment system that you want mounted on the wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellent skill, service & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was more than excellent. We had two installers for our 65" TV - they removed our old one from the wall mount and installed the new TV on the wall. Since we were changing from a 47" to 65" they adjusted the mount about 3-4 inches so it would be proper level and not too high. They also made sure all the cables were neat and zipped so it looked good. As one was doing the finishing touches the other installer a young lady turned on the TV and helped run through all the apps and menus that it had. She showed us every detail. They cleaned everything up and took our old TV away. My wife and I hesitated to pay Geek Squad to install it, we were going to try. Trust me the skill, speed, and guarantee made it worth them doing it all. It was effortless for them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick, efficient, and knowledgeable.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had my tv leveled and mounted in less than 30 minutes! I also had surround sound in my house that I’ve never tested due to lack of a receiver but they tested it for me! Now I know it works and I’ll be scheduling an appointment to get a receiver installed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Compnay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great, they installed the whole tv set, even though they were not shipped at the same time. They installed & mounted my soundbar and mounted the tv to the wall. They were fast, knowledgeable, and easy to interact with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional even making recommendations that i purchase a better wall mount than the one that LG provided with the set, and i'm glad i did.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Nice and professional technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were vert careful and professional during the installation process.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    G-Squad FOR THE WIN!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G-Squad did not disappoint! They arrived 15mins into their 4hr delivery-window (and had the courtesy to call ahead, too!) They had the TV unboxed and mounted within 25 mins. They fully packed out, and even hit the carpet with the dust-buster...BOSS MOVE. 11/10...Big ups to my G's.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Spot On

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing. Just what I expected. Customer service was excellent. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did a great job and didn’t take long to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to thank the guys that came to install everything they where great kudos to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy very professional serivice that is recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although they were a couple of hours late, they were communicative. It goes along way. When they got there, they were quick and efficient. The set up was clean and sleek. 15 minute tv mount set up. To add more, they were very friendly and we had great conversation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK….that set up my 55in television and connected my devices, did a great job. He was very professional. He made sure everything was working before he left. I would recommend the GEEK SQUAD!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazingly fast TV instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my 85 inch TV precisely as asked very quickly. They also hooked up my soundbar and firestick and made sure all was running appropriately.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    86in installed by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job. Very professional, knowledgeable, and precise. I couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service for a home installation we have ever had. Guys where very knowledgeable on how to mount the tv into our rock fireplace. They cleaned up afterwards and even tied up all the loose wires so it is seem less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above and beyond !!! Thanks again for the professionalism and great customer service ! They also came just in time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many thanks to Geek Squad for getting our challenging tv mount installation completed!! We finally have our living room the way we envisioned when we first moved here in late April. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best at installing wall mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad! They recently installed my TV and wall mount. Last year they installed our Frame TV and hid the chords in the wall. They do such a great job! Definitely worth getting your TV at Best Buy and getting Geek Squad to install your Wall mount TV. They are the best!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV Mount Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad guys came to install a tv bracket on the wall and mount my existing tv to it. I already owned the bracket. They were very professional and did a great job. Very careful with my things and house. Looks good and I’m confident it will hold for a long time.

    I would recommend this to a friend