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Customer reviews

Rating 4.6 out of 5 stars with 38684 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 38,684 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service. Beyond expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and professional service. My installer was extremely knowledgeable and considerate to my needs. My TV bracket installation required someone skilled due to the very limited space, and the job was done flawlessly. He also used boot covers to work inside my house. That was appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service from geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service! Had a bad experience with a 3rd party installer a couple of months earlier through Best Buy and almost stopped buying from them. Ask for the their own folks to set ya up and you can’t go wrong. The guys were so helpful and patient and they made me a Best Buy fan again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oxnard geek squad Mars and Marco were amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mars and Marco Oxnard team that set up my tv were professionals courteous helpful explained how they were goi g to install and made sure I understood how to use my art frame Samsung tv which I love. Clean work in and out quickly and even worwboories to keep my floors clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who did my installation did a awesome job very knowledgeable and helpful 82 inch Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    clean proffesional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional install and clean work. holes were predrilled into studs. studs were marked and mount was leveled. Techs cleaned up area after install and unboxing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Next level mountain service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mountain service was amazing the guys was extremely helpful they were a third-party company but work Great they came up with great ideas to help me put my TV on the wall and was very understanding they did outlines of the TV before they mounted on the wall I was totally satisfied with the work that they provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experts at what they do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad consisting of Fabian, Kelly and Puria did an outstanding job mounting my new television and hiding all the wires for a clean installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No hassle, pro-install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is well worth the money if you are installing your TV on the wall. Scheduling was easy & reliable. They brought all the tools to properly mount the TV & removed all the boxes. What a breeze!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend the Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technicians did a great job mounting our tv. And getting it connected to our WiFi. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I only deal with Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installation team is the best! They are detail oriented, make sure you understand the process and they help you set up your new TV with your cable and WiFi. They also make sure that you’re happy with the location of the tv on your wall before finalizing the installation. I highly recommend them versus using a Best Buy third party provider.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best installation crew ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were so fantastic, they did exactly what I wanted and even came back and did it again when my Wife told me I was wrong, I do appreciate these guys alot for making my life better.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing So Fast and Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service! Dave was great, walked in and assessed the room, explained the best height, mounted it perfectly and then showed me how to move the mount and what tool to use to tighten it up. He took his time and even took a look at my other room for a recommendation. Great stuff!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Guest bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was professional and knowledgeable in everything he said and done. Cleaned up from the box to the drilling for the mounting of the television. He also made sure the television was ready to view.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Kind, knowledgeable, quick and quality work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only needed one man to install my TV wall mount, and he, even alone, did a fast and thorough job. When I go to adjust the angle, the whole thing feels safe, sturdy and strong. The Geek Squad guy was really nice, kind, helpful, quick, knowledgeable, and did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Spot On

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing. Just what I expected. Customer service was excellent. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job installing a 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing a 65" TV over a fireplace. The removed the old TV and determined that the existing mount needed to be moved to install the new TV just above the soundbar on the fireplace mantel. The relocated the mount and the height was perfect at just above the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Nice and professional technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were vert careful and professional during the installation process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did a great job and didn’t take long to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to thank the guys that came to install everything they where great kudos to them

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Extremely greatful - Home Theater Install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad technicians who came out and did the installation were very friendly and helpful. They answered each of my questions and even when as far as explaining what they were doing as they prepared and installed the different parts.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, clean installation, installers were very professional. Merchandise if very good quality too

    I would recommend this to a friend