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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38619 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 38,619 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were so professional and so helpful! Answered all of our questions and had our tv up and going in no time!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best installation crew ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were so fantastic, they did exactly what I wanted and even came back and did it again when my Wife told me I was wrong, I do appreciate these guys alot for making my life better.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV install was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer Best Buy sent to deliver and install my new TV was terrific! He was experienced and knowledgeable, personable and helpful! He did a fantastic job mounting my TV and hooking up all of my devices. Showed us how to use the settings and remote. JC Digital Inc went above and beyond to make sure that we were happy and understood how to get the most out of our new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tech Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionalism redefined. The technicans knew what they were doing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    instal went great,installer was prompt and did a good work.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and cared about the work they were doing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No hassle, pro-install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is well worth the money if you are installing your TV on the wall. Scheduling was easy & reliable. They brought all the tools to properly mount the TV & removed all the boxes. What a breeze!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install 65” TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u purchase a large TV, you would be nuts not to have it installed. The 2 installers arrived on time, clean and professional looking. Within 15 minutes the TV was on wall, all attachments properly attached and WORKING. The cleaned up the packing materials and we’re out the door. Delighted with their work! I must add I have high gloss tile on floors. Everything marks. They put on shoe coverings and took care protect my new floors. Could not be happier!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Guest bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was professional and knowledgeable in everything he said and done. Cleaned up from the box to the drilling for the mounting of the television. He also made sure the television was ready to view.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing installation!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t remember the installer’s name, but I really appreciate how professional, clean and fast he was, I really want to thank best buy for hiring only the best to do these installation’s, I will always have confidence in the Best Buy’s employees!!!! THANK YOU BEST BUY ONCE AGAIN!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad are Excellent Pro’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents Isiah and Ryan mounted and Installed my Sony 75” 950H like pro’s!!! They were so detailed and worked together flawlessly like a NASCAR pit crew. They were very well equipped with the right tools and were really nice with setting up and explaining how my television worked! They were very clean and left everything perfect. They were very courteous and professional! Awesome job guys!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Above and Beyond!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big thanks to Scott and Dalton from the Geek Squad!! They came on time, put their shoe covers on, took the old tv out, set up the tv mount, made sure all the outlets were good, put the tv up, set up the Blu Ray player and sound bar, and set up the various tv accounts, and tutored us on how to operate it all! Then, when they were done, they cleaned everything up and even vacuumed!! Perfect!! We finally have no wires showing!! Thank you so much!! Everything went without a hitch!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    85” Samsung TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up everything perfectly! I would definitely use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team communicated thier arrival & showed up on time. They were very professional, knowledgeable and personable. They knew what they were doing and got my tv mounted above my fireplace in no time! They involved me as well to be sure it was placed where I wanted and went through the tv settings with me. They also took care to be sure cords were hidden. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GS service was a 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the service from the moment they came in my apartment. It was a rainy day and before they came in they put on these covers on their shoes which I appreciated (y’all think about everything). Nice and respectful gentleman. I think it didn’t even take them 15 minutes to mount my 75” TV. Very satisfied with the service and results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was moving a 55in from my living to bedroom. Geek squad came and worked quickly and efficiently. They also called and let me know the time they would be arriving. Would recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and did a great job and cleaned up nicely. Set all setting for a great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service from geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service! Had a bad experience with a 3rd party installer a couple of months earlier through Best Buy and almost stopped buying from them. Ask for the their own folks to set ya up and you can’t go wrong. The guys were so helpful and patient and they made me a Best Buy fan again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A expert team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman both came in the house with shoes on. They were properly with boots to protect the floor. They were very experienced took very well care of all my equipment. Explain to me properly how I should have stuff done and where it would look properly right for all my new equipment to be installed properly. I would recommend them anytime all the time five stars.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service. Beyond expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and professional service. My installer was extremely knowledgeable and considerate to my needs. My TV bracket installation required someone skilled due to the very limited space, and the job was done flawlessly. He also used boot covers to work inside my house. That was appreciated.

    I would recommend this to a friend