Customer Ratings & Reviews

Was very impressed on how quickly Steve got my Tv mounted to the wall. He was very professional, on time and explained everything to me. I plan on using this service again and I hope Steve will be my technician.

The agents did a good job hanging my TV up. Let’s go

I only needed one man to install my TV wall mount, and he, even alone, did a fast and thorough job. When I go to adjust the angle, the whole thing feels safe, sturdy and strong. The Geek Squad guy was really nice, kind, helpful, quick, knowledgeable, and did a great job!

The two Geek Squad technicians who came out and did the installation were very friendly and helpful. They answered each of my questions and even when as far as explaining what they were doing as they prepared and installed the different parts.

The Mountain service was amazing the guys was extremely helpful they were a third-party company but work Great they came up with great ideas to help me put my TV on the wall and was very understanding they did outlines of the TV before they mounted on the wall I was totally satisfied with the work that they provided.

I was pleased with Best Buy's help in deciding which Smart TV to purchase. I chose a Smart TV, a Samsung 55" OLED. I was delighted with the delivery and the setup from their Geek Squad, who also gave me detailed instructions on operating my new Samsung Smart TV. I am a delighted customer of Best Buy and thank them for excellent service to me, a Senior citizen!

The geek Squad agents connected my Samsung 55" TV and sound bar and answered all my questions.

They did a good job. Very nice and quick. Didn’t leave a mess either

I purchased my tv on August 10. It was delivered 13 days later. I was scheduled for installation 5 times. No one ever showed up nor did they call. So I canceled the purchase and they scheduled it for pickup. We were very disappointed that e didn’t get to keep the tv. However, on August 29, the pick up tv day a very nice man named Jeff Magallanes showed up to retrieve the tv and bracket. He asked me why we were returning it. When I told him about all the no show installs and reschedules he asked if we still wanted the tv. I said we did but it’s of no use to us sitting in a box for 19 days and a future install sometime in September, a month after purchase!! This guy, Jeff, said he would install it NOW if we really wanted to keep it. Of course I said YES, so he called his supervisor and told him what was going on. The supervisor agreed that we had waited too long and gave Jeff the go ahead to install it. Jeff did a wonderful job and saved our tv. He saved Best Buy a sale of nearly $1000. Jeff is a great asset to Best Buy and should get a raise for what he did for this family. THANK YOU JEFF!!❤️

My installer Kevin was awesome! He walked through and downloaded the Samsung app on my smart tv and recommended a better mount for my tv than what I purchased. He had the mount on his truck and he started my refund and purchase for the old and new mounts right on site. He gave plenty of tips on the tv and when I told him I was mounting some smaller TVs in some other rooms he asked where I was mounting them in those rooms and he checked to see if the wall studs were compatible to those areas and put blue tape on those wall locations for me. I can’t remember ever getting better in home service than what Kevin provided. Excellent work and customer service all wrapped into one!

The Geek squad team came on time and mounted the TV perfectly and they connected to all my devices

The agents came to my house within the given timeframe and did a fantastic job, mounting my tv to the wall. They walked me through various reasons why they were doing things a certain way. In the end, my tv looks great where it is.

The agents who mounted my tv were awesome. It took them no time to install. They were very polite, respectful, and efficient! I definitely recommend them and their services! I will be calling them again for all my future installations. Thanks again, guys!

David with Geek Squad did a fantastic job mounting our new 55 inch Bravia TV on our outside porch. There was only one potential option for where this TV could go….and David made it happen! Great service!

Samsung no longer supports the no gap mount for their premier 4K tv. So, I sent that back and got a very low profile mount. The Geek Squad showed up, removed the drywall to recess mount the mount and installed my TV. There is < .4 inch gap between wall and TV. It looks like artwork. Can't wait till they recess mount my speakers, which are on their way from England and will be here soon. These guys are awesome!

Professional expertise was delivered and applied as promised. Extremely satisfied with the results..

Geek Squad installation team is the best! They are detail oriented, make sure you understand the process and they help you set up your new TV with your cable and WiFi. They also make sure that you’re happy with the location of the tv on your wall before finalizing the installation. I highly recommend them versus using a Best Buy third party provider.

Amazing service! Dave was great, walked in and assessed the room, explained the best height, mounted it perfectly and then showed me how to move the mount and what tool to use to tighten it up. He took his time and even took a look at my other room for a recommendation. Great stuff!

The guys who did my installation did a awesome job very knowledgeable and helpful 82 inch Samsung

They expertly mounted our new Frame TV. They tucked the chord inside the wall, and the TV is PERFECTLY straight and lined up with the top of the mantle next to it. They were friendly and not in a rush, but did it exactly right.