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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38620 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 38,620 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All i can say is the guy that came and installed my Tv and Mount did an amazing job and he knew what he was doing he was an experienced and professional he mounted my tv less than 45 minutes he even showed me the functions of my new tv with the magic remote and also put a cord cover so you cant see no wires great job Geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service for bigger jobs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV with no issues. Quick easy and finished the job in a timely manner. They asked where would I like the TV mounted and hung. They also set everything to one remote. That way I would not have a bunch of remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. They were very careful with my old 65” LG tv. They called ahead and were on time. They even mounted my old TV back on its stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greed squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The are very professional and they know they job I recommend Greek squad..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad exceeded my expectations with installin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great! The wall mount I previously bought to be installed did not work and the agents were wonderful as they had an extra correct mount with them that they were able to install effortlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great. So helpful. They communicated well and arrived promptly. They definitely knew what they were doing. I am very happy with the service. My 85 inch Qled looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out, on time, and reviewed with me what needed to be done. We had an open dialog discussing the best ways to handle my wants. Due to space limitations and mount limitations, during the install i was informed of those short comings and given a choice on how to proceed. My old tv was moved and remounted downstairs. The agents did a reasonably fast and quality install. Thankfully im a member and didnt have to pay for this service with my new tv. I am very happy with the end result and value that the agents provided. Highly recommend you allow best buy to deliver and install/mount your large TVs. It saved me much effort and time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad’s excellent set up and service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love our new Sony OLED 77 inch television. Great service from the technicians who installed it on the wall and set it up with all my different devices. 10/10!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    In and out in record time with fantastic results!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came out to install my new TV were very professional and informative. They measured carefully, set up the TV in about 15mins, demonstrated the new TV, and advised on getting the most out of it. Great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation and mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting and setting up the TV. Provided some helpful information regarding the device. Definitely would use this service again!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente service . My tv looks great and well mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond amazed at the professionalism, timeliness, and execution. Just had a sour experience with another mounting service install (Best Buy Third Party). I was so happy to get the actual Geek Squad. Ben was attentive, helpful, and the full representation of what I expected with the service. He even marked up the wall prior to installing which gave me the confidence needed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installers are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and install persons, especially Brandon, are super professional and install both TV and sound bar perfectly. They helped with setting up and go over all the features of the Smart Google TV XR75X95J TV as well as the Sony HT7000 sound bar with me. Both Geek Squad installers are very nice and did all clean up. I highly recommend Best Buy TotalTech support and installation with wall mount from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Awesome picture quality and the Geek Squad did a fantastic job! Very happy with it and highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Greek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome! They did a perfect job installing the large mounting bracket and making sure everything was just right before leaving. Good job, fellas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One team + trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service & friendly staff. Professional conversation on setup, height, and alignment.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Mounted my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men that came to mount our TV were very professional, thorough, quick and very pleasant. I wish that I could have used them to mount another TV while they were there, but I hadn't requested it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv and sound bar mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Jesus and his assistant were awesome and patient at mounting my new LG Oled Tv and LG surround bar. Did everything perfectly and answered a couple questions we had. I would recommend them to install your new tech they have such a fun personality. Well done guys I would like to have them again on my next tech install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Awesome, fast, knowledgeable, friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out in a few days..not weeks, like others, and got that big TV on the wall with a quickness. I liked that they went over a few options first,then...wham bam done! Programmed the remotes, set up all our channels, cleaned up and were gone! Didn't mess with wiring because we have a cabinet being made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option from best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to add the service but it was the best option for my tv frame. I don’t regret it at all

    I would recommend this to a friend