Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38623 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 38,623 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my T.V. with no problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent showed up on time, mounted the Television to the wall mount that he mounted to the wall. Excellent job. Agent made aure we had no questions about operations of the television.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Gold standard service, 5 star

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was thorough, very professional, highly competent in his craft. He was friendly, patient and made sure I understood everything he explained.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional and quick install by Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brayman and his team were quick and helpful with our TV setup and mounting. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were professional and did a great job mounting and connecting my new TV. Well worth the membership to get everything correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad=Rock Stars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding!!! The Geek squad guys, as always are rock stars. TV was mounted perfectly!! Made sure i was totally comfortable and happy with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad tv mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who set up the tv mounting were very nice and didn’t take long to set up. Plus it was pretty cheap! Thank you Best Buy and Geek Squad for making this so easy to order the installation online and take less than an hour to do the tv mounting.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage installation DO NOT HIRE THESE HACKS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have looked at the work better, but when you pay for “professional service” you expect professional service. That’s not the case anymore, I’ve been wanting to install my soundbar and decided to see where the tv mount lag screws were at, that’s when I noticed the very “professional” install. It me of the bolts is not mounted flush not even close like an inch worth of lag screw hanging out and the bolt above it seems like it’s being dragged down by the weight, do not hire these people. This install is absolute garbage. To think I was eventually going to hire them to mount my sound bar and install the outlet behind the wall to hide all the cables but with garbage install I don’t think so. The fact we were having a conversation and they acted friendly towards me, to turn around and leave knowing that’s the garbage work you left behind for a paying customer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Exceeded expectations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation. Very professional and exceeded my expectations. Showed me features on the tv I never would have known about.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Expert Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Roku TV for the master bedroom and already had a wall mount installed. However, I knew I would need help setting up the TV after installation. Aaron from the Geek Squad came out and did an exceptional job of installing the TV, setting it up and showing me the features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed everything so quick!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys showed earlier than they had predicted. They had the wall mount installed, tv and sound bar in just over an hour including going over operating all. They were quick, efficient knowledgeable and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv & connected my blueray & made sure I knew how to operate controls & move tv mount properly. They did all that quickly & efficiently & were very helpful with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    LG86 Donald

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time & took precautions to keep carpet clean & cleaned up. They mounted, set-up & connected all devices quickly & accurately

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad did a great job‼️

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job every professional, respectful of home

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad For The Win!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to mount my tv’s were super friendly, considerate, and cool. They made sure they asked where we wanted the tv mounted and made sure my husband liked the positioning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy Rocks!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt in the delivery very professional the warehouse sent me the wrong tv but they had no problem fixing the issue job well done

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GeeK Squad is so friendly and quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people that came were so nice and installed the TV so quickly. Worth every penny to get the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service for anyone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had three televisions mounted to my walls. None of the televisions has any cable protruding from behind them. The process was done pretty quickly seeing as they cut holes in the wall to feed the cables through. They even hooked up my other gaming systems. Very professional, high-quality finish.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very Professional and fast.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job at placing the mount and television and gave me a suggestion to place it slightly higher than where I originally wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent Install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents did a wonderful job with my TV install and setup. They left everything working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Truly professionals.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul and the other gentleman arrived on time and added services that I hadn’t thought of but needed. Both were friendly, quick and most of all neat! I loved their attitude and attention to details! Thanks guys!

    I would recommend this to a friend