Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38684 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 38,684 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thank You G-Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t beat the GEEK SQUAD when it comes to quality. There have been several times where I didn’t think they could mount my tv where I wanted, but they always do.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Rocks!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted with such professionalism and near perfection.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job mounting my tv above my fireplace! The technician was fast and efficient. He was very knowledgeable and took time to show me all the features on my new tv too!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Installation/Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting my 85” and 65” TVs. The team arrived on-time and mounting both TVs quickly and perfectly center.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came over to set up our brand new TV and Soundbar and In wall extension did a very professional job. He ran the cables inside the wall and also installed the Soundbar...as seen in the picture below.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were so knowledgeable. I was very confident in their abilty to install and set up my tv. I am super happy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly recommend Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super friendly guys and very knowledgable. They did a great job installing it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Shiplap

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and I’m very happy with the install. I was concerned about hanging the tv onto our newly installed shiplap but looks awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Ms. King

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent.. The squad is very professional and respectful. Yes and they certainly do a super, great job. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They got here early and helped set everything up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our 85 inch TV and they where the nicest agents. They hooked us all up and even let us know what sound system would be best for our Samsung TV. Picture below was after they put up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mounting bracket

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV wall bracket right where it needed to be.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Was Incredible!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an excellent job! They were very professional and made sure my satisfaction was met flawlessly! Great job!! Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers are amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech were very punctual and helpful they connected everything I needed as well as synced all my products mounting was superb

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad did a great job‼️

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job every professional, respectful of home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed quickly and efficiently and connected all my devices and made sure I was happy and everything was working before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was quickly secured to the wall by two agents who had obviously done this many times before.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad conceal mounted my TV professionally

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very good and Conceal mounted my TV On studs very professionally. I would recommend them to my friends and family for sure. They were very knowledgeable and presented themselves and Best Buy in a good light.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They were friendly and polite and made sure my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and made sure the installation was neat. They were friendly and polite and made sure my TV was mounted according to my specifications

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time and the product was professionally installed and they even cleaned up afterwards. Once the product was installed geek squad even insured that it was tight and sturdy which I appreciated

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Job, no issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came on time and mounted the TV up no problem. They were up front with what is included. Be aware that Best Buy has now added different levels of installation. Try to hand the guys a tip and they refused as they are not allowed to receive tips.

    I would recommend this to a friend