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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38684 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 38,684 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff were very professional and took care to clean up, aligned, and set up all hardware to tv. I wish I had used these installation services sooner. Takes all the hard guessing out of setup

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    He installed it quickly and with no problems at al

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris did an awesome job installing my TV and mounting it to the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Amazing Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing at what they do! They were fast and knowledgeable!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    e.g mount my 98 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with the e.g. that mount my tv they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete Satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service by your two guys. They came in prepared and wasted no time getting the tv and speaker mounted. If only all service was this good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Samsung 85”TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad mounted our very large TV and also help set up the other TV in my daughters room. Excellent job from your BestBuy’s team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% worth it & took 10 min to mount TV perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have you ever seen in NASCAR how the tire crews switch new tires for the race cars extremely fast? Well, that's how it felt when Geek Squad mounted my 65" LG C1 OLED and I highly recommend. Not only did the service take less than 10 minutes, but they were very careful. They measured the entire length of my wall, and perfectly centered the TV as I requested. They also gave me advice on the height I would want the TV to be. I ultimately went with their advice. It's perfect. They took all the trash and boxes too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Centered the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad Installed it in a tight fitting space that required a mount like this that can center the TV AFTER the base has been attached to the wall. Perfectly done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Totally Awesome Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were fantastic! They were knowledgeable and quick. And the mounting suggestions were spot on.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    installer was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young gentleman who installed my TV/audio set up was great and extremely professional. It took a little longer than it should have but that wasn't his fault. The store did not give him one of the items so he had to go back to get it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledgeable, helped us find a good height for the TV. Installation was fast and kept a good social distance. Saved us money too with a different mount that suited us better for our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Additional service I’m glad I purchased. I was able to sit back and watch as they set it up. Set up took about 30 min and I was back on the couch watching my shows!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV very quickly and did a very professional job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    75 inch flatscreen install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys are absolutely pros! Did a fabulous job on the installation and walked me through tips and tricks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did our professional install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision... Best installation by Geek Squad! HUGE thanks to Michael H!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out and did a awesome job mounting my t.v. Great guys and really nice. Would do again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from knowledgeable professionals, much better than doing it yourself, plus the Total membership made it a no brainer. I was moving, and the Tv installation was one less thing I had to worry about thanks to Best Buy. The 85” Tv I bought from them is beautiful, and just the right size for my living room. The installers even went over setup and provided some tips for operation. Very happy with their Geek Squad service.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Clean, polite, friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, clean, polite. Very knowledgeable, made sure I was set before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job on the wall mount for my 77” LG Oled. I couldn’t believe how quick they got it done. I left it up to them on the placement of the TV on the wall. It looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is Perfection. Love my Samsung 75” smart TV

    I would recommend this to a friend