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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38684 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 38,684 reviews
  • Rated 5 out of 5 stars

    Guys were very helpful and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very friendly and helpful considering the fact i am a perfectionist. I’m extremely happy with the mounting service, i had a very small space to work with it and they did it perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected my devices fast and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Melvin and another gentleman came to my home to hang my television on the wall they were friendly courteous and very accommodating. I had purchased a braket for the wall but it wasn’t quite wide enough and luckily they had one for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re knowledgeable and i would greatly recommend getting their services especially installing an 85 inches TV to a wall mount bracket.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    On going support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and professional. After I got used to the controls they even came Back to help me adjust everything to our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys unpacked the 83” tv, installed the mount, installed the tv and sound bar, and set up the controls and cable. Then they cleaned up everything, put the furniture back and took all the packaging away. They also explained how it all worked. Courteous, friendly, fast, knowledgeable and would highly recommend them. If you are getting a large, thin, heavy tv, it’s worth the cost to have it installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were quick, courteous and very competent. It was definitely worth the cost to have my new television professionally hung on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad can't be beat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was delivered and set up professionally. It was wall mounted perfectly. All the functions were shone to me to be sure I was able to use the TV and enjoy ALL that this TV has to offer. I could not be more satisfied or expressed with the time it took to set it up and have it working properly. The guys are provessionals. Thanks! Could not ask for anything more.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time clean and professional. They set safely and securely. Clean up after words.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad=Rock Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding!!! The Geek squad guys, as always are rock stars. TV was mounted perfectly!! Made sure i was totally comfortable and happy with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They were done super quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and professional. Completed the task and a few other extra things i asked them to complete

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job thank u

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and on point from sale to installation can’t beat that

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cancellation issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple appointments had to be rescheduled on geek squads behalf and mounting did not take place until a month later. However the technician that came to mount was on time and very efficient. Got everything all set up and cleaned and less than an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Expeditious and knowledgeable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were timely, expedient, knowledgeable with a tutorial and cleaned up afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Free tv mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty - total tech all day! It’s really the best knowing your products are all covered and you get free tv mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Full process was done properly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of my 55” new tv on the wall and removing the old one from the tower was done in a great way. Full setting was completed after I started asking for some of them as I was advised at the store.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation, worth every penny. The help me not make a mistake on the mount being used. They replace the mount I puchase to give me the nest mount for my wall and TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and very efficient. Job well done. I will definitely use them again for this type of service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were amazing. They walked me through the process and asked questions to make sure I was happy with the placement of my television . They helped with the setup and everything. It was a wonderful experience. I’m planning on requesting the same team for my next install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional folks and the service was great - included installation and set-up.

    I would recommend this to a friend