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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38684 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 38,684 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    I would recommend to family and friends

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs where very friendly and knowledgeable about the product i purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fast, clean, explained

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman mounted, installed, set and taught my son how to work everything. Very clean!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You did a real good job and they good job in real professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service mounting my TV, thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad showed up on time, and very quickly and professionally installed/mounted my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deliver and mount TV on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service mounting TV on to wall. Friendly agents.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did an awesome Job with a complicated TV mount system with ease. 5 Stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great rack. Does its job. No complaints. Been over a year and very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to install my new tv were so nice, friendly, and respectful. I enjoyed speaking with them and they installed and set up my tv perfectly. They were truly excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad are trustworthy professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, fast, friendly team. Arrived on time and extremely professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Tech Was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech was great! He was very knowledgeable and recommended the larger TV wall mount than the one I ordered. He installed my 50” Toshiba Fire TV I just purchased at Best Buy with the TV wall mount. He was very honest and excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    It was smooth and great process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and mounted 85 inch tv without any issue and also helped with soundbar

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast , Easy , Stress Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job I would do it again, This is my second tv mounted by Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Accurate and hard working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys managed to carry a huge TV and get it on the wall. Nicely done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad There Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new television and needed help with mounting to an existing mount. It turns out it was a great idea to have help because my previous Television mount was getting ready to crack the rest of the wall causing the mount to fall from the wall. Geek Squa was awesome and helpful there work comes highly recommended.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were professional and did a great job mounting and connecting my new TV. Well worth the membership to get everything correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for unnecessary services.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job of mounting the tv. Not happy that they recommended putting an outlet behind the tv as it was unnecessary. I didn’t realize it was unnecessary until I went to install the sound bar. The hdmi cable would have been better concealed going directly from tv to sound bar. I still need to connect the cord to the surge protector. The tv cord would have reached the surge protector without the need of th outlet. I’m still going to conceal the wires with some plants or something.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quickly installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was awesome. He mounted my TV the best way he could and succeeded.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast no worry installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad setup my tv with no problems. We were shown how to operate all remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Merry Christmas Mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional Efficiency was excellent and patience of JOB

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that mounted the TV, was on time, very professional and did an awesome job! I would definitely recommend this service! Thanks!

    I would recommend this to a friend