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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38684 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 38,684 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a precise and professional job completed. Blake and his helper was very knowledgeable and efficient with my installs.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Installed my TV on to the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beside it being overpriced the ppl was amazing no issues

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Done quickly and high quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very pleasant, professional and detail oriented

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geeks Squad strikes again! 0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was fast, professional, very polite. Did everything they were supposed to do, they connected all games systems., and made sure everything works.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    98" T. V. Mounting and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable with instructions, well experienced and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV was mounted with no issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen disconnected old tv, mounted new tv as well connecting DVD player and DVR. Both of the gentlemen were professional as well as friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount Installation: Quick & Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my TV Wall Mount was not only efficient but also quick. She took great care with my flat screen and truly wanted me to be happy with it's placement. She was proficient with the equipment and even applied updates to my TV AND reprogramed my remote so I only had to utilize one. After all was installed, she cleaned up beautifully. Worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted beautifully and efficiently, and the agent communicated well every step of the way.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hi 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally recommend getting the Geek squad mounting service. I have 3 large TV's mounted already from sizes 65 inch to 75 inch. I loved having them deliver, mount, and program each.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No, we attempted to mount TV ourselves. The delivery truck swapped the 3 Insigna TV's for the 2 Samsung. Delivery 3RD property said Geek Squad would arrive soon to mount. They never arrived after swap. We are not mounting experts, therefore our attempt is to low. I had to figure out before guest arrived how to set up wi fi to new Eero. I spent 2 hours doing it while everyone who arriced was waiting on me not cool

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought the tech support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered my TV, mounted it, connected my devices, showed me how to use my remote, helped me get the color, brightness and sound I desired and even helped me with an old iPod I was having trouble with. (Not in their job description) : ) They were on time, very friendly, respectful and took care of everything I needed. It was worth the money to not have to worry about everything.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and installed the tv mount exactly how it should be.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed the TV fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on the wall, quickly and safely!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were very professional and courteous. Explained how to use equipment and answered all of my questions. Cleaned up after they finished. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my flat screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother-in-law was very pleased with the mounting and installation of his new flat screen TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad respect and love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech where very professional and when enter home they put on there covers for the carpet I told them it was ok but they respect my demand and that just service with a smile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hung my TV and connected speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great and hung my TV and connected the speaker system along with my Apple TV. They connected everything to WiFi so that the streaming services worked properly. Very professional and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr clean hangs up my tv to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    friendly clean job and they no what there doing helpful to set up your tv and didnt even leave a fingerprint on my tv while hanging it up thanks guys 4 the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks! Thanks Frank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad home theater techs assigned were phenomenal! I can’t thank them enough for all their help! It was a setup and they were were extremely professional. They were precise with measurements, cord running and drilling. Sincerely appreciate them cleaning up all the dust after the cutting into the wood panel was required

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV mount and Geek Squad team did a wonderful job of installation and setup. All components are mounted behind the TV except the Bose sound bar mount which is mounted to the TV mount.

    I would recommend this to a friend