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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38684 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 38,684 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and painless TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alejandro and Alex did an amazing job mounting my TV on the wall. Quick and efficient with no mess. Love geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skylar and Kyle were excellent coordinators of a special mounting I needed - the team came & Chad was excellent explaining everything to me. Great guys polite courteous & knowledgeable. Great experience even though I had a tough time scheduling it all worked out & these guys are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear dresser top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wall mount with no cords hanging. Also, makes room for décor on the dresser.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast and professional service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all of my devices. Most definitely will be using them again in the near future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravia TV and Samsung sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this tv and sound bar. It's absolutely clean looking and sleek. The tv color is magnificent and the sound bar is beyond expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys came in quickly. Set up a Safe work perimeter. Mask and booties cave quick set and informed me how to use the setup. Great quick job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is solid!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great! Hung three tvs for me and did a perfect job. Cleaned everything up before they left. Solid crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squared away and accurate. Terrific service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wearing booties and white gloves. The lead man, Kennan, was like a hospital technician. His helper was also squared away. I trusted their ability completely. They mounted a 65" TV on a Sanus wall mount perfectly centered in my media room. They cleaned up and even took the giant box away with them so it didn't have to go out in my garbage. They were so good, I bought a plan where they discount their services for further installations, which I just happen to want. TVs on walls are so cool!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Sharon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had coverings on their feet, mounted tv with no problems & took away packaging. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77" Samsung mount on portable stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents called 10 minutes out "on our way." Friendly, courteous and professional, they had my 77" Samsung mounted and working on a mobile stand I'd assembled in about 15 minutes. They cleaned up box/Styrofoam, left my bedroom in clean condition. Great job guys!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Did great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting my TV, work hard and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The greek squad installed my tv very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted removed my old tv and replaced its for my new tv i had purchased from buybest. The agents arrived on time and were very professional. They kept me and my wife in tune how long it’s will take. The agents also explained what how they are placing the wires and cable box behind the tv. Over all i was very impressed with how they worked.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installers were amazing, customer support not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex was great and his partner. Professional and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased with the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a TV put up in my man cave. I absolutely love it. The workers came out and were very polite and did everything in a very timely manner. I really appreciate them both.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service mounting a large tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Natalie and Ryan had to be the best team I’ve seen!! Great job in all aspects!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He communicated his arrival time accurately and professionally. Did a wonderful job mounting our tv’s being mindful of our new wallpaper!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great geek squad installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installer explained everything before and after install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv very quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service bar none!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire purchase to set-up,was exceptional. My sales rep, Casey Hicks, provided superior customer service. He listened to what I wanted, then made recommendations. I ended up with an awesome mounted tv, sound bar, DVD player, and they set up everything with my cable box. The Geek Squad was Nick & Dallas. I just need to hit one button to get it going. I love, love, love it! Casey, Nick & Dallas are examples of how to treat a customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation of OLED TV & stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clayton and Ricardo arrived punctually and were helpful and polite. They installed the equipment and were available to answer all our questions. They removed all packing materials as requested and tested all the installed equipment, including updating software. They were a very competent team.

    I would recommend this to a friend