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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 38,685 reviews
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service. They mounted the way I wanted and set everything up. They wore slippers to not get my home dirty. And the service was free! Definitely would do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team sent was knowledgeable and quick and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quick and perfect level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs arrived on time and looked very and acted very professional. I showed them where the tv was to be mounted and they went right to work. In less than 45 minutes they were done. It looked great. I would highly recommend Best Buy techs for your job. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and efficient. Geek squad installer was knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chip & Kevin @ Geek Squad were outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin and Chip did an amazing job with the mounting of my 85" Sony Class X900H Smart TV. Behind-the-wall concealment makes the everything look extremely clean! I will never use Puls or Thumbtack again! Always impressed by the professionalism and knowledge of the Geek Squad teams Best Buy sends out! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is amazing. Thank you for setting up my 5 large screen TV’s and Sonos systems. You keep the work area clean and intact making sure that I can work everything before you leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I couldn’t have done it myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team did a great job, arrived on time, completed the work quickly, and demonstrated system use and capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, quick, and professional. They cleaned up their work area before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast, easy and painless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect. Would recommend Best Buy for such items and services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bracket and Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad were very professional and quick. Answered all questions asked and deminstrates how things work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geak Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rob and Kody did an excellent job mounting my 75” Frame TV. They wore masks and booties and cleaned up any messes they had made drilling into the wall. They were professional and efficient. Don’t try this alone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service but expensive. I would recommend it to Anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consistently, the best installation experts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had multiples TVs professionally installed by Geek Squad and this experience was no different. The agents were courteous, safe, efficient friendly, and knowledgeable. I would highly recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Tv ! No problems !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount is exactly what I wanted it to be it actually moves around my TV and makes it better for my TV experience!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Thanks to Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite possibly the best shopping experience! From the store to the installation, the team was wonderful. Knowledgeable, friendly, and skilled. Both of my new televisions look amazing thanks to the Geek Squad team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television where I wanted it then connected my devices and made sure everything was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast professional great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men did a fantastic job every thing want perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Took a while too Schedule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive way to go, but they got it done the right way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the skill and workmanship of the talented pair of Geek Squad guys. They accommodated my directions for height and position of the 55" flat screen. They deserve a bonus for their excellent work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sansung 55” OLED installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians arrived on time. They were able to use the existing mount to avoid drilling additional holes in the wooden mantle. They hooked everything up quickly.

    I would recommend this to a friend