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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 38,685 reviews
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't there. My wife was and she said no problems it went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV's Installed on wall and set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV's to my complete satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad...Awesome and amazing guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad delivered and installed my huge 86 inch TV, they hooked up my surround sound and they are very professional. I will recommend using them for a nice and clean TV mounting and installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice guys very professional was sad to see them go !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super smart and down to earth folks. I really appreciate you guys! Happy Holidays!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong and sturdy. A full size man can hang on this mount and not budge it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted by tv and looks so much better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted quickly and professionally! Looks great and most of the wires are consealed behind the tv. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team was professional and efficient. Took pride in the quality of the installation of my 82” TV. The team even gave suggestions for mounting to add a special touch to my living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were nice and friendly the knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my new tv in a timely manner. They were professional and showed up on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new 85!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding new clarity and vibrant colors on my 85.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected my TV as per my required place. and they are so friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came were great, personable and knowledgeable. Made the experiece painless compared to other services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. I was very happy with their work. They cleaned up the area when they were finished too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV installed but tilting backwards!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my devices however TV is tilting backwards when it was put together. They disassembled and put it back together again but result was the same. See attached pictures. Can this be remedied?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounted and installed!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very satisfied excellent customer service Bestbuy sent their best guy :) to get the job done awesome job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saved our living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler mounted my tv and I couldn’t be happier. He was quick, tidy, efficient, and most of all friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting T.V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with the service I got today. Roman and his partner did a good job mounting my t.v. They were really nice and placed my t.v at a good angle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jessie and Bree from Roseville Best Buy Geek Squad mounted two TVs with LG sound systems. Absolutely terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were awesome and quick! They showed me how to move it carefully.

    I would recommend this to a friend