Customer Ratings & Reviews

The geek squad team was superb in delivering, communicating and mounting television in records time. Wasted no time in providing best customer experience! Thank you! Definitely recommend these services!

My TV mounting was excellent. The installers were very professional and took their tasks of mounting the TV and making all the basic components functioned the way they should.

The tech that came to our house to install our massive tv was great! Friendly and showed us how to use it and helped set it up. Cleaned up after himself. He was really great.

The Geek Squad was timely, professional, friendly and were extremely diligent and knowledgeable on the wall mount and TV set up! Jonathan Holy was so helpful in getting our TV connected and up and running. We are thrilled with our investment in this TV!

I have installed MANY flat screen TV’s in my life, but nothing larger than 55”. Being 83” and a fragile screen, it was WELL worth having Best Buy do the full installation. They were quick, clean and super efficent! They also programmed my DTV remote as well as making sure other settings including ARC were all good before leaving.

The Geek Squad team of 3 actually showed up early and assisted with removing my old TV and mount and did a fantastic job of mounting our new 98’ TCL TV. Normally I mount my own TVs but I knew that mounting one this large would require more expertise and strength than my wife and I could handle. The team was very professional and efficient. They removed all the packaging and answered all my questions. Great service highly recommended!

I bought a wall mount because I was unsure of strength needed for a 50" TV, but it turned out we could use the existing mount, so we saved money there. Installation by Geek Squad rep was friendly and expeditious. Did all the settings for us in terms of best display for the room, and ensured all applications were working. Exemplary service!

I've had 3 tvs mounted using the discount service provided through the total tech support membership. Friendly knowledgeable service that was as quick as 30 minutes for the easiest install, but would happily spend several hours on my most difficult.

These guys were great and they were very polite in dealing with my compulsion to be helpful (which was the opposite of helpful). Amazing job of putting in a TV in a location that to me appeared an impossible task. We could not have done this job. P.S. Took a picture of a non-HD TV show as an example of the worse it can look.

Service tech was on time. Efficient and very professional. He had everything he needed to mount the TV and did a great job setting everything up.

The agents mounted my 75” TV to my wall. Not only did they confirm the arrival window and time, they showed up promptly. They were super friendly and quite personable. I felt very comfortable with the gentlemen that did the installation. They installed it exactly where I asked them to and they did an excellent job!! I loved their service so much, that I had them install my son’s TV as well!! Worth every penny!

contractors were on time and very efficient and knowledgeable. Took them about an hour to place tv mount on wall, unbox tv, and then hang. Minor adjustments were made. Overall, very efficient

They came on time, we’re very professional. TV was set up. And made sure we understood how to use the TV and the different remote that we have. They linked it into our previous sound system.

Count me among the thousands of other 5 star reviews. Pleasantly surprised to have a great experience with the whole process. The 2 techs were 100% pros and everything went smoothly, the end result was excellent. New TV mounted perfectly and the price was super reasonable.

Angel and his companion were very good at mounting the TV. They took time to set everything up and helped us understand the working. I highly recommend them as they were very competent and did provide us with recommendations for future expansion of the system.

Both of the installers were very courteous, mindful, and efficient at their job! Overall, the installation went qui kly and was flawless! Thanks guys!

Very professional and knowledgeable. They did a great job setting my surround system with the TV.

They were efficient, friendly, helpful, knowledgeable and very patient!!! Very qualified for the job. They cleaned up boxes and paper afterwards. Set up TV channels, and sound system. Showed us how to access the apps on the TV.

I was reluctant to have Best Buy mount my tv & sound bar for a while. I wanted the wires run inside the wall as well which only added to my hesitation I considered doing it myself but was concerned about dropping my tv or it looking bad. I finally pulled the trigger and scheduled service. These 2 guys from Geek Squad were perfect from start to finish.They were extremely competent and professional I love the job they did and only wish I would’ve done it years ago. I would highly recommend Geek Squad to anyone at my local Best Buy.

technicians did a great job mounting our tv. And getting it connected to our WiFi. Would recommend