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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 38,685 reviews
  • Rated 5 out of 5 stars

    Tv mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agentswere professional and explained everything as they were doing things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my equipment fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent were knowledgeable and fast. Im glad I had them complete the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Omg !! perfect tv mount job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow … we have a rock style of stone of a fireplace wall and BBTT perfectly broke threw the rock and mounted our 65 “ 7 series so perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and soundbar mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional,efficient,timely and courteous service by the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rockstars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BB crew did an outstanding job installing the tv bracket and mounting my new 77 inch TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best!!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our family is very happy and satisfied with the excellent work! these guys are the best!!! Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation went smoothly & perfect. The installer was courteous & took time to answer any questions we had on the features of our new smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomeness!!! Setup guys were very friendly! Fast and cleaned up very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET GEEKED

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable, professional, and efficient. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV nicely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents service was exemplary. They were very professional, detailed and knowledgeable. They mounted my 75" Sony Smart TV just right with no errors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was awesome they put this TV up 123 I was in shock they did an excellent job and was super friendly is super friendly cleans up everything's spotless

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too high priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv is a great size, good quality but you can get the same with a lower priced tv. still learning to maneuver well but most of the features are things you’d rather check on your phone. i understand the price is for its features but they’re not touched. I use my tv just for streaming and watching. if you’d like to check the weather, get sports news apps and other stuff you can do on your phone but would like on a big screen then this might be it for you. I’ve also only had one real glitch on the screen as far as picture wise, shown in attached picture. and sometimes if you don’t exit out an app before turning off the tv, it give you a playback error when you turn it back on. problwm fixed by holding or double clicking “home” button and click down to close app when task manager pops up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek guys did an outstanding job, they completed the tv installation very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest install and setup ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest way to get a system installed in your home. Very professional and respectful of my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men were great very knowledgeable and super friendly. Job was done first class had two TVs done cleanup and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make it easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know I could have done the install myself and maybe in 3 or 4 days would have been watching some tube.....Geek Squad came and I watched Hockey that night.....guys you rock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents done a great job mounting my tv on this mount. Geek Squad is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV amount Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad made a prompt delivery and performed flawlessly. I always have the Geek Squad hang my TV’s for assurance and great quality. Satisfied as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Did the job, cleaned up and was on his way. No complaints and will get install again from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service. Very satisfied with Geek Squad service.

    I would recommend this to a friend