Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 38,685 reviews
  • Rated 5 out of 5 stars

    They set up my TVs so fast.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that set up my TVs were amazing. They were so kind and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was fast and easy install.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was absolutely incredible!! Very nice and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patio TV mounted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that arrived did a fantastic job they left the area just as clean as when they arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. Was careful and asked before making any decision. He was nice and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and did a great job of biew angle and height of the 86 inch tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv installation and set up were good, even awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work done with excellent customer service…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The install and setup were done very quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total techs are the best. Very clean and professional. They were full of knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and sound bar quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my TV! The geek squad did an amazing job with hanging the TV and the sound bar. Thank you Best Buy, you guys are simply the best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents where great. They asked me where exactly I wanted my TV. They didn't complain when I asked them to move a it a couple inches. Very nice and understanding. Good job guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quickly and properly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes very professional very great service vey polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD HIT A HOMERUN

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did any excellent job putting out up our tv. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that installed my TV were AMAZING! They were extremely polite, Covid covered, smart and fast. They offered a few things to make things easier on us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how best buy àlway provide good workers to make sure everything is smooth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my tv fast!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt and did the job quick and very well done!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Horrible Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could have rated less than 1 star I would have. Absolutely horrible - don’t ever let them trick you into the 3rd party company. They over-charge, lie and then cut off communication with you. I have the new version of Total Tech and will be cancelling. Best Buy please get your act together! Still sitting here 3 days later with no TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV it fit our budget and perfectfit for our bedroom. It is a little difficult to get to the sleep timer. But over all we love we love this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TV had a great experience with the guys who came and help me put it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't an agent with geek squad but a 3rd party contractor. Reason was my TV would be installed over the chimney. He did an awesome job and explained how to use the TV and soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed my TV and I am grateful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my 65 inch TV in no time at all. They were very caring and professional.

    I would recommend this to a friend