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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38598 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 38,598 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install of my tv was super smooth and the technician was extremely helpful and knowledgeable. It was a great choice to use the geek squad for my tv wall install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very fast, and the staff were very patient and helpful in answering all installation questions. Very satisfied with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    5 out of 5, not one negative thing to say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to have Best Buy mount my tv & sound bar for a while. I wanted the wires run inside the wall as well which only added to my hesitation I considered doing it myself but was concerned about dropping my tv or it looking bad. I finally pulled the trigger and scheduled service. These 2 guys from Geek Squad were perfect from start to finish.They were extremely competent and professional I love the job they did and only wish I would’ve done it years ago. I would highly recommend Geek Squad to anyone at my local Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat TV Mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best flat TV mount in the market. Strong enough to hold my 85” TV securely. Easy enough to release ans tilt to get to all the ports behind the TV. Had Geek Squad do the installation for a faster and more professionl look. But it’s easy enough to install on your own. 85” TV is too heavy to lift so let the pros do it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Samsung Screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the sales associate who was very knowledgeable about his TVs and was very honest with us to the installers that came out to install the TV in our home and the installers that came a second time because after a couple of weeks we decided we wanted our TV lowered everyone was so helpful and polite. And we are so happy and pleased with our purchase of a Samsung screen TV. Best purchase experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv to a 2” cultured stone wall above our fireplace. Although the electrical box prevented use of the telescoping mount I had purchased, they were able to successfully substitute a full motion mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77” TV hung in a wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent a text message the day before with a time frame of 8:30-12:30 . They got here at 9:00am. Jason was one of the installers with another worker. They did great work hung the tv connected what needed to be connected and cleaned up any mess made which was minimal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellent TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were very professional. Before they came in the house they put on shoes covers. They asked me where I wanted the TV installation. They were very helpful. They asked me to sit on my couch to make sure it was the correct height. They also turned the TV on to program it. They also showed me how to navigate the remote menus. The small touches makes the customer feel good. I will always use Geek Squad for all my TV needs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service and installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a 77" TV installed and we had excellent service! The two men that did the installation were professional; informative; took time to make sure it was centered on the wall that we requested; set up a sound bar that we had purchased from Best Buy a couple of weeks before and made sure we were happy with our purchase before they left our poperty.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    This guy's.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did amazing work at mounting my 65 inch Sony x900f to my wall. I strongly suggest that if you aren't certain as to how to mount a TV call them. They came prepared and it was a very clean job. I will make sure to ask for them for my next tv that I will be purchasing soon for my living room

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad TV Mount Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that came to my house were professional, polite, and efficient. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan (I believe his name is) and one other arrived on time as scheduled to install and set up the 75 inch Samsung TV on a full motion wall mount above a fireplace. They were professional and efficient. We discussed the way we want the setup and they proceeded to do the installation. They ensured everything was working. They cleaned up and took the boxes and wrappings. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv very quickly, and connected my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came told me exactly how it will be installed…after installation process they set the tv up for me and showed me how to use the new programming…They where very sweet

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt timely efficient customer oriented professional knowledgeable great service highly recommend!! I tilt it however I like and swivel! Perfect for 75inch! I will use geek squad for all my needs. They have on their masks booties gloves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad had attention to detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were attentive to the homeowners needs for placement. They confirmed height prior to marking everything out. Utilised a portable shop vac to control any drywall dust. Set the device up and took the trash away. Made installing a tv look simple yet relieved the stress of having to do it yourself. 100% worth the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad installed my tv and sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents greatly exceeded my expectations in mounting and connecting all my devices to my new TV. They were careful with all my equipment and made sure everything worked correctly and I understood how to operate all my devices before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must say it was an easy installation. They came very early in the morning and installed my 65 Inch Television just in time for my house warming party that evening.Walked through step by step how to use the streaming device as well. Great work guys -much appreciated!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad service was phenomenal and they both did an amazing job at installing my new TV. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    The “Best” Geek Squad Money Can “Buy”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional & installed my TV quickly. They cleaned up the area & provided a demonstration once the install was complete. They were very knowledgeable & experts.

    I would recommend this to a friend
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