Customer Ratings & Reviews

The installers were on time, polite, installed the mount quickly, cleaned up after themselves and even showed me how to use the remote, tv and my phone for the TV.

The employee was very nice and friendly. He discussed the options with us ahead of time for mounting and explained where we could mount and why. He even helped set up the TV and offered to help with setting up streaming services, I believe. He did accomplish very swiftly as well. Overall 10/10 service, would recommend to a friend, may be the best service I’ve ever had from a home appointment

Delivery timing was perfect from different Best Buy directions. Geek Squad Max called April 30 to deliver and set up. While still on the phone, FedEx delivered my Best Buy Sony UBP X800M2 4K Blu-ray player. Other Best Buy purchases were Rocketfish full motion wall mount, Terk 4k to 8K flat antenna, and the Sony Bravia XR 55 X90J 4k Blu-ray TV, with TV sign in, internet connection, and more. It was quite an adventure to watch both Max and Rocky setting it all up. Go Best Buy Geek "Greek gods" Squad! Thankful also that my landlord gave me written approval to wall mount the Sony.

Took extra care to protect my tv while installing. Help with tv setup and remote setup. Very knowledgeable about what they were doing. And the worked with a smile. Pleasant experience

Geek Squad did a fantastic job mounting my television even though I went 2 weeks of not getting television corrected, but over all they did a fantastic job

Geek squad is the best love the professionalism and the knowledgeable they provide a long with the services

Made the appointment for the Geek Squad to install my new Samsung S95C, Sony HT-A7000 and Sony SA-Sw5. They arrived on time were very professional. They installed, set up, answered all my questions and cleaned up everything. Would highly recommend them to anyone purchasing a big screen home theatre system.

The agents from The Geek Squad mounted our TV and connected it seamlessly. They were professional, courteous, and knowledgeable.

The team that came to my home were professional, set things up right the first time, and made sure that it was done right! With there work I am satisfied that I will not have to worry about this set up falling apart.

Love the TV. It is wall mounted. The first team did not install it correctly but the second team did a fantastic job! We are very pleased.

The Geek Squad tech Gamin and his assistant were both very friendly, professional and considerate of my space and belongings. They happily and patiently answered all my questions thoroughly, worked hard, and did a great job. Gamin was very knowledgeable and helpful, and I felt that they both knew what they were doing and were committed to do the task right. I feel like I received a high level of service from beginning to end. Highly recommend!

Service tech was on time. Efficient and very professional. He had everything he needed to mount the TV and did a great job setting everything up.

The agents mounted my tv to a 2” cultured stone wall above our fireplace. Although the electrical box prevented use of the telescoping mount I had purchased, they were able to successfully substitute a full motion mount.

The agents showed up on schedule for efficient, clean and fixed a couple of issues that were there from the previous TV. They were great.

Must say it was an easy installation. They came very early in the morning and installed my 65 Inch Television just in time for my house warming party that evening.Walked through step by step how to use the streaming device as well. Great work guys -much appreciated!!

When I moved to my new home, all my appliances were installed by Geek squad. Very professional in their work.

Great picture and insulation was professional. Installers was on time and knew how to do their job. Television has a great pic.

The technicians installed my television quickly and flawlessly. They took extra care to work neatly and vacuumed when they were finished. They offered me a surge protector and hidden Verizon box mount that I had not purchased (oversight on my part) and charged me fairly for those. They were prompt, professional, and friendly. Excellent service. Five stars!

The agents greatly exceeded my expectations in mounting and connecting all my devices to my new TV. They were careful with all my equipment and made sure everything worked correctly and I understood how to operate all my devices before they left.

The agent mounted my 65 inch TV in a custom area flawlessly. He got it on the first try and came out great. He was very knowledgeable and easy to talk to. My experience was great!