Customer Ratings & Reviews

Used this service twice. Absoulutly fantastic. Come in set up and adjust settings on the televisions grab all the trash and roll! Swift friendly and easy to talk with.

The agent mounted my 65 inch TV in a custom area flawlessly. He got it on the first try and came out great. He was very knowledgeable and easy to talk to. My experience was great!

What a great, smooth experience we had with our Geek Squad appointment. They arrived a little early, were extremely neat, answered all my questions, cleaned up after themselves. They took the time to explain the positioning of the tv mount, had us sit and get the feel best for us. The product is just what we wanted, it doesn't stick out too much but yet has adjustments that let you move the set if need be. We are thinking of doing the same in a different room and would request the same team again.

Just awesome The two guys that came to mount the TVs were super professional, super helpful, followed every COVID guideline, and were superior workers. I’ve never used geek squad before but had 3 TVs to mount so I bought the 1 year membership to make the TV mounting a bit cheaper. Their work is 2nd to none. They showed me aspects of the TVs, how to work them, & even told me to get a different sound system (Sonos over Bose {which I did and am super happy}). I will be getting more TVs mounted & have a few other services done! These guys ARE AWESOME!

The guys came told me exactly how it will be installed…after installation process they set the tv up for me and showed me how to use the new programming…They where very sweet

Service was great, efficient, special mounting recommended. Well worth the extra few bucks for proper installation

The agents were very courteous, professional, knowledgeable and setup my new television with no problems.

Geek squad came out to mount my TV and did a great job

The representatives who mounted our family room TV over the fireplace were outstanding. They were quick, efficient and professional. In addition to mounting the TV they made valuable suggestions regarding lighting, pitch and angle for best viewing.

Our TV install was done exactly as we wanted and was very professionally finished. The agents answered all questions and addressed all concerns and then some! TV functions with programs and channels as desired. Thank you Geek Squad!

The agents mounted my TV and connect all the devices and make sure I totally understood how everything worked before they left. They were awesome.

technicians did a great job mounting our tv. And getting it connected to our WiFi. Would recommend

Great experience. Arrived on day promised and on time. Hung 85 inch tv above fire place.Did a great job centering tv and leaving enough room for sound bar. Wanted someone that knew what they were doing and that’s what I go.

The most helpful delivery/install team. Very professional. Knew what they were doing. On time, communication was great. Hard working employees. Highly recommend.

Our first Geek Squad team drilled a mount into the stone of our back patio wall and mounted the tv then let us know the tv was broken. They told us we had to take the tv back to BB and ask for a replacement. After a week and a half we picked up a new tv, waited for the next available GS appt and on the second try got a working tv mounted. 4 stars bc we have a working tv mounted in stone. Missing a star bc I think the BB/GS team could have facilitated a replacement tv and install more efficiently without having the customer do the work.

This is the second tv we have had installed with the electrical outlet moved behind the TV to get rid of unsightly electrical cords! They did a great job! Highly recommend. Now on to the decorating! lol

These guys were efficient and knowledgable in exactly how to mount the television on the wall. What they did in 20 minutes saved me 2 hours, and my development of expletives. My only gripe is that for them to connect it to my receiver and sound system was going to cost me additional money. That is Best Buy's policy.

Very punctual and professional service! Joseph was very knowledgeable and quick to install our sound bar! It works great! Thank you!

The tech that came out to install the was extremely knowledge about how and where to best place my tv on the wall. They both wore shoe coverings and the even removed the outlet housing for me so they it didn’t block the tv. Best of off they called ahead and suggested that they bring a wall mount of comparable price with them because they saw that the one I ordered was unlikely to be delivered in time due to it coming from a different facility. This was excellent advice and care!! They make everything so flawless and easy thank you so much!!

The gentleman that installed my TV did a great job! He was very nice and helpful. I also purchased a TV mount that I really didn’t need for the room that we installed the TV in, and he guided us as to the best wall mount to purchase. Thank you for the great job and the help!