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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38674 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 38,674 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tampa / Brandon Geek Squad Team Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David and Rafael from the Geek Squad did an AMAZING job mouthing and setting up my new Hisense 65 inch TV and the Soundbar Mount for my Hisense Soundbar. Their expertise and customer service is Top Notch!!! Being a Total Protect Member has paid for itself at least twice over. Must Buy 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman were not only professional, they were very knowledgeable a out their craft. I’m a teacher and they could to my class any day and teach my students about teamwork. As a team. these two gentlemen worked together to come up with the best results for my television insert.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oxnard geek squad Mars and Marco were amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mars and Marco Oxnard team that set up my tv were professionals courteous helpful explained how they were goi g to install and made sure I understood how to use my art frame Samsung tv which I love. Clean work in and out quickly and even worwboories to keep my floors clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality tv installation by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from geek squad with mounting of 83” tv looks great was done in a timely and efficient manner very nice installers I appreciate their professionalism thx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv 86’

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love quality of tv best deal I made picture is amazing and app

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK….that set up my 55in television and connected my devices, did a great job. He was very professional. He made sure everything was working before he left. I would recommend the GEEK SQUAD!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional even making recommendations that i purchase a better wall mount than the one that LG provided with the set, and i'm glad i did.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad is wonderful friendly service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great professional installation on the wall and beautiful setups in no wasting time!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to provided devices like my antenna and soundbars. They were very courteous and professional, asking for clarification which was helpful. They also offered tips on cable management.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek on!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job of mounting my TV with an excellent mount. I did have to hire an electrician to run an outlet to the wall because geek squad doesn’t do that. geek squad did an excellent job of hiding all wires and the cable box.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Buy all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy all our electronics and more from Best Buy. Because of the hands down best customer service, return policy, geek squad, price matching, etc. The squad came out (twice) and made it happen. We had some hiccups (not with them) but they got the mount up and our tv. They were kind and patient. Hire the squad to help, you won’t be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv very quickly, and connected my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazingly fast TV instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my 85 inch TV precisely as asked very quickly. They also hooked up my soundbar and firestick and made sure all was running appropriately.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install 65” TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u purchase a large TV, you would be nuts not to have it installed. The 2 installers arrived on time, clean and professional looking. Within 15 minutes the TV was on wall, all attachments properly attached and WORKING. The cleaned up the packing materials and we’re out the door. Delighted with their work! I must add I have high gloss tile on floors. Everything marks. They put on shoe coverings and took care protect my new floors. Could not be happier!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV install was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer Best Buy sent to deliver and install my new TV was terrific! He was experienced and knowledgeable, personable and helpful! He did a fantastic job mounting my TV and hooking up all of my devices. Showed us how to use the settings and remote. JC Digital Inc went above and beyond to make sure that we were happy and understood how to get the most out of our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally awesome experience with Best Buy employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a 50" Sony smart TV for an older couple. The couple had lots of concerns and questions. The two Best Buy employees were very professional and helpful. I couldn't have asked for better service, they nailed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job installing a 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing a 65" TV over a fireplace. The removed the old TV and determined that the existing mount needed to be moved to install the new TV just above the soundbar on the fireplace mantel. The relocated the mount and the height was perfect at just above the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Above and Beyond!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big thanks to Scott and Dalton from the Geek Squad!! They came on time, put their shoe covers on, took the old tv out, set up the tv mount, made sure all the outlets were good, put the tv up, set up the Blu Ray player and sound bar, and set up the various tv accounts, and tutored us on how to operate it all! Then, when they were done, they cleaned everything up and even vacuumed!! Perfect!! We finally have no wires showing!! Thank you so much!! Everything went without a hitch!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad are Excellent Pro’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents Isiah and Ryan mounted and Installed my Sony 75” 950H like pro’s!!! They were so detailed and worked together flawlessly like a NASCAR pit crew. They were very well equipped with the right tools and were really nice with setting up and explaining how my television worked! They were very clean and left everything perfect. They were very courteous and professional! Awesome job guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came prepared to mount the 85 inch tv in the living room with tools and they cleaned up the mess after. great service

    I would recommend this to a friend
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