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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 38,670 reviews
  • Rated 5 out of 5 stars

    Very professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very thorough, explaining everything in detail, he hung it on the wall with precision measuring!! A+ service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Tv and soundbar quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake from Lynwood Geek Squad his professional and courteous he mounted my television and sound bar he was very thorough

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad is wonderful friendly service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great professional installation on the wall and beautiful setups in no wasting time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV Quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional. Very careful in handling the TV. The installation was smooth and quick. They showed how to operate the control. Cleaned up all the packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job installing a 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing a 65" TV over a fireplace. The removed the old TV and determined that the existing mount needed to be moved to install the new TV just above the soundbar on the fireplace mantel. The relocated the mount and the height was perfect at just above the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have done all the TVs in my house myself; however, I was concerned to do one of them because of a gas pipe in the wall. In addition, out new house has double sided drywall which can be very hard to hang and locate studs. They were extremely professional, clean and asked me questions to make sure i was happy prior to install. I’m so happy i went with them to install my tv. They also took the time to explain it to me and check to ensure everything was working.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Best stores name says it all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy in San Marcos arranged everything needed to professionally mount my new Samsung 65' tv they sold me. They did a fabulous job! Make sure you tell them if you want no wires hanging down showing so their installers bring the right size equipment for that. My location is rural so I had to go in person to their store when purchasing so their supervisor could waive me thru their computers to enable Geek Squad to drive further. Geek Squad did an exellent job! I will always buy my electronics and use their installation services from now on.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best at installing wall mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad! They recently installed my TV and wall mount. Last year they installed our Frame TV and hid the chords in the wall. They do such a great job! Definitely worth getting your TV at Best Buy and getting Geek Squad to install your Wall mount TV. They are the best!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV Mount Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad guys came to install a tv bracket on the wall and mount my existing tv to it. I already owned the bracket. They were very professional and did a great job. Very careful with my things and house. Looks good and I’m confident it will hold for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first two guys that came to mount my new TV left it too high too & didn't have time to lower my Mount so they suggested getting a new adjustable mount.. I have the tech plan so another guy Rafael came another day and lowered my mount and TV for me & did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad mounted tv perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, the tv looks amazing and the installers we very knowledgeable and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installation: First-class all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was SO incredibly pleased with my Geek Squad installation. We moved in to a house we remodeled (and spent good money on) so was concerned about any damage or holes. The guys were very cautious, asked me each time my preference (with pros and cons) and drove to a great outcome: Both TVs and sound bar are mounted, look fantastic, and they cleaned up after themselves too. This is why I keep Total Tech Support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional even making recommendations that i purchase a better wall mount than the one that LG provided with the set, and i'm glad i did.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK….that set up my 55in television and connected my devices, did a great job. He was very professional. He made sure everything was working before he left. I would recommend the GEEK SQUAD!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Nailed it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andres and his partner were on time, friendly, efficient and very thorough in the set up and install of our new TV. They walked me through how the remote worked and settings information. They also got our sound bar connected and operating with the new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tampa / Brandon Geek Squad Team Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David and Rafael from the Geek Squad did an AMAZING job mouthing and setting up my new Hisense 65 inch TV and the Soundbar Mount for my Hisense Soundbar. Their expertise and customer service is Top Notch!!! Being a Total Protect Member has paid for itself at least twice over. Must Buy 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assembly was quick and easy and they did a great job !

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazingly fast TV instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my 85 inch TV precisely as asked very quickly. They also hooked up my soundbar and firestick and made sure all was running appropriately.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to provided devices like my antenna and soundbars. They were very courteous and professional, asking for clarification which was helpful. They also offered tips on cable management.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek on!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job of mounting my TV with an excellent mount. I did have to hire an electrician to run an outlet to the wall because geek squad doesn’t do that. geek squad did an excellent job of hiding all wires and the cable box.

    I would recommend this to a friend
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