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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38681 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 38,681 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great and they were very polite in dealing with my compulsion to be helpful (which was the opposite of helpful). Amazing job of putting in a TV in a location that to me appeared an impossible task. We could not have done this job. P.S. Took a picture of a non-HD TV show as an example of the worse it can look.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service and installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a 77" TV installed and we had excellent service! The two men that did the installation were professional; informative; took time to make sure it was centered on the wall that we requested; set up a sound bar that we had purchased from Best Buy a couple of weeks before and made sure we were happy with our purchase before they left our poperty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew and flawless set up. I did have to add two HDMI extensions to make it easier to tilt left and right, but that was a small adjustment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents gave me a call when they were about 20 minutes away. When they arrived they immediately set to work hanging our new TV above our fireplace. They did an excellent job in about one tenth time it would have taken me with the help of a brother! Great Job! Definitely recommend Geek Squad for installations!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV quickly, efficiently, and were professional and polite. We had a great experience. We decided to buy a microwave from Best Buy and have geek squad install that as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad knows what they're doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had The Geek Squad mount a 55" TV for us this morning. The two men were prompt, polite and knew what they were doing. They noticed I had a Roku stick and just went ahead and plugged it in for me. I highly recommend the Geek Squad if you need a TV mounted on the wall. It only took them approximately a half hour.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    The “Best” Geek Squad Money Can “Buy”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional & installed my TV quickly. They cleaned up the area & provided a demonstration once the install was complete. They were very knowledgeable & experts.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv Installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bobby and Cody was on time. They completed the work in a timely manner and they also gave me suggestions for the other rooms on how to mount the TVs. They were so friendly and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and super friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new tv, soundbar, wall mount etc and setup Geek Squad to deliver and install my new setup. They mounted the TV on the wall, attached the soundbar to the wall mount, installed a wall-through plug and it turned out perfectly. They also mounted my TV downstairs and I must say that they did a fantastic job and if they ran into any hiccups they would speak to me before continuing. What would have taken me a few hours to get everything setup they mounted and setup 2 TV's in less than 90 minutes. I would definitely recommend their services if you want to wall mount or anything else related to TV setups. I might have them come back and wire up my speakers downstairs through the walls. Great work!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Samsung Screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the sales associate who was very knowledgeable about his TVs and was very honest with us to the installers that came out to install the TV in our home and the installers that came a second time because after a couple of weeks we decided we wanted our TV lowered everyone was so helpful and polite. And we are so happy and pleased with our purchase of a Samsung screen TV. Best purchase experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Top notch work.!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was top notch and came out perfect. Time was taken to avoid messes. Attention to detail was key as installer took extra steps to make certain install went smoothly. Couldn’t be happier with results.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professionals at Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team was superb in delivering, communicating and mounting television in records time. Wasted no time in providing best customer experience! Thank you! Definitely recommend these services!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Experience!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the installation team was amazing!!!! Tara and Johnathan were respectful, knowledgeable, and incredibly competent!!!!! I was so pleased with everything they did!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad TV Mount Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that came to my house were professional, polite, and efficient. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan (I believe his name is) and one other arrived on time as scheduled to install and set up the 75 inch Samsung TV on a full motion wall mount above a fireplace. They were professional and efficient. We discussed the way we want the setup and they proceeded to do the installation. They ensured everything was working. They cleaned up and took the boxes and wrappings. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Quick and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One Geek Squad agent came and installed my 55" TV to the wall and made sure everything was secured and working as required. Very fast and efficient for having no other assistance.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were two guys that came out to mount and install my 85 inch TV. They were both personable and answered all my questions and did a very good job with their work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installers removal done easy with Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installation excellent professional installers careful removal of old TV new TV installation went great

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    75" TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very professional and treated our TV with care. They were informative of what they were doing and were able to answer all questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came to our house to install our massive tv was great! Friendly and showed us how to use it and helped set it up. Cleaned up after himself. He was really great.

    I would recommend this to a friend
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