Customer Ratings & Reviews

Second home using Geek Squad services! Great service! The installers were knowledgeable, fast, and clean!

Whoever installed this did a stellar job! Not only that but he was professional and very nice. 10/10

The agents were professional and very friendly. They taught me how to use the television after they set it up to get me started. They wore their masks the entire time and were in and out in 30 mins.

the two agents Rogelio and Peter did an amazing job they exceeded in all areas from start to finish they made the entire process to easy for me from the communication to the install itself was done so quickly and efficiently. When I purchase through best buy I hope to get these two again they are the type of technicians that make the total tech membership plan totally worth every penny .

Nothing but amazing. A couple months prior, I bought a 75 inch tv along with a mount, but unfortunately the mount came later than Geek Squad. Luckily they already had one with them and of course, I purchased that as well. Like I mentioned earlier, the original mount I bought came after Geek Squad installed my 75 inch. So I decided to keep the original mount for my bedroom tv. I’ll admit before they left, John did notice a loose screw, which had me nervous for a moment, but he tightened it before leaving. Also, he took the time to explain to me how to use the mount that was used. That would make it two times Geek Squad has done an in home theater service for me and I love both the outcomes! John, thank you for helping my vision come to life in my home! It’s moments like these when a person should have cash on them to tip. I love both of my mounted TV’s!

Fast installation, friendly & knowledgeable team. I’m super satisfied.

The crew was very good and set up my tv and all my channels. Very knowledgeable and friendly. Jesus and Parker.

They came on time, we’re very professional. TV was set up. And made sure we understood how to use the TV and the different remote that we have. They linked it into our previous sound system.

Unbelievable service! Extremely professional and beyond my expectations. Notified us the day before of the time window and then an hour before they arrived. They completed the job quickly and we’ll below the expected estimate time. They wore their masks the entire time and cleaned up after install into stucco and above fireplace. I was also blown away by the level of professionalism and respect, which i find very hard to find these days. I will never look anywhere else again and will use geek squad without hesitation, as they were worth every penny spent. Seriously, don’t think twice and to with them.

Everything was great, except I need to call them back & have them lower my TV more, because of my disabilities it pains me to have to look up, I need the tv to be eye level. Other that that the two gentlemen that came were extremely knowledgeable & quick,I mean quick... ☺️ Thanks Geek Squad. Please be expecting a call from me. ☺️

The installation squad arrived Friendly, knowledgeable, thorough, and Efficient. Excellent Customer Service❣️ Also assisted with Spectrum set up, speaking directly to Spectrum Customer service to resolve technical issues. The old tv haul away service definitely worth the extra fee.

10/10 install quick and efficient, two guys came to install my 85 inch tv. looks awesome!! I definitely could not

The two techs Dan and Chris were the BEST!!! They were very professional, polite, quick and very knowledgeable about product, installation, Best Buy programs, technology, computers etc. They hung my television and cleaned up and disposed of unwanted boxes. I just recently moved into my house and am still getting organized. I will definitely request them to come back to hang my other televisions when ready.

The geek squad was awesome. They were very knowledgeable and professional. The installation was quick and they also hooked everything up to my AVR and fine tuned it. A+ for the Geek Squad

I recently hired Geek Squad to install a television on a wall in my apartment, and I couldn't be more pleased with the service I received. From the initial inquiry to the completion of the job, the entire process was a breeze. The technicians arrived promptly, were courteous and professional, and completed the installation efficiently and with great attention to detail.

The installers did an excellent job of mounting the TVs in my home. They would ask how high I wanted them mounted before they began the work. When they were done with the installation they spent time with me to make sure everything worked properly and that I understood how the remotes worked.

Agents Brooklynn and Jay did an excellent job installing my TV. Very professional and courteous… Thank You Geek Squad!

Both of the installers were very courteous, mindful, and efficient at their job! Overall, the installation went qui kly and was flawless! Thanks guys!

The install of my tv was super smooth and the technician was extremely helpful and knowledgeable. It was a great choice to use the geek squad for my tv wall install

Total professional job. They arrived on time. Came inside to see where I wanted the tv mounted. They got their tools and went to work. They hung the tv as close as they could to where I wanted it hung. With an 82” tv they insist on mounting it on 2 studs inside the wall. Anything short of that they can’t mount it. And they can’t hide the wires inside the wall do to fire code regulations. However they do dress the wire connections nice and neat so they aren’t Flailing around all over the place. I’m going to order wire wrap from Amazon to cover the exposed wiring. All and all the geek squad did an outstanding job on this project. They were as accommodating as they could be. Very nice and friendly geeks!