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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1614 reviews

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  • Value

    Rating 4.0 out of 5 stars

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    Rating 4.0 out of 5 stars

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    Rating 4.0 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers express satisfaction with the quality of TV installation, frequently praising the installers' speed, efficiency, and professionalism in handling large screens. Positive feedback also highlights the careful handling of the televisions during the setup process. The service is well-regarded for its ability to manage the installation of very large TVs. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,614 reviews
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job from the Team that mounted my TV. They did a good and clean job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a couple of snags early on because of the wrong install being scheduled initially. But once we got it worked out, Best Buy’s Geek Squad did a phenomenal job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    The big install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was amazing and professional could not be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed mount & 55” TV very efficiently. Tested & explained all components. Very friendly & efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing crew installed our 98 inch tv with a mount I purchased separately. Amazing job, tv fits perfectly and level

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 4 out of 5 stars

    Tv installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did what they were supposed to do and did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Excellent team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV were very helpful, they connected everything and showed us everything needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense Tv 91”

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome! Great price setup was easy. We love watching games on the big screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv install was amazing. The installers did everything to get my tv downstairs in a tight space. Hung it on the wall professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100 inch tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and the tv looks great on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad performance review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team performance was outstanding. Despite the difficulties of removing an existing 80” tv located above a fireplace, and mounting a new 85” Samsung, required relocating the existing mounting bracket’s to compensate for the different size of the new set. The team of William and his partner flawlessly executed this installation without any problem. In addition, the second phase of their visit entailed relocating the 80” set to an upstairs bedroom, removing the existing 75” set and properly mounting the 80” set. This task required the agents to carry the 80” set up two flights of stairs in a curved staircase and into a bedroom. This also was a difficult task, and although the 80” set was heavy and clumsy due to its size, Bill and his assistant carried the set upstairs without any disruption to adjoins walls or staircase. The second install required taking down the 75” set and resetting the brackets to properly hold the 80”set. They are to be commended for not only their technical expertise,but for taking on the entire project with a smile, a positive attitude, and a determination to assure that, once the total installation was complete, that it met all of my expectations! Their willingness to provide exceptional service was evident in their performance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast installation, great service, couldbt have done it solo

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great! They knew exactly what they were doing and installed the TV just where I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did such an amazing job hanging up my TV. It looks amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They carried the beast into the house and hung it with no problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service the tech too their time and made sure everything was set up perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were kind and accommodating and very professional! So worth the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen from greek squad that installed the mounting for my sonos speaker were wonderful. No issues 100% happy with the setup :-)

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Highly recommended for TV mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team did a great job on installing 98 inch TV on wall mount. Cleaned up and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician/Installer was truly professional. Knowledgeable about the product. They made installation easy.

    I would recommend this to a friend
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