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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1595 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers express satisfaction with the quality of TV installation, frequently praising the installers' speed, efficiency, and professionalism in handling large screens. Positive feedback also highlights the careful handling of the televisions during the setup process. The service is well-regarded for its ability to manage the installation of very large TVs. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,595 reviews
  • Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote doesn’t work since the day I got it install was good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and punctual. Treated my home as if it was there own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T v mounting went professional. Installers did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quick and cleaned up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed quick and did a good job cleaning. They were late to the delivery by a few hours but I had set aside the rest of the day for it anyways. They did forget to center the tv before they left, but it was easy enough to do even with a 100inch tv. Make sure you buy your own mount though, the BB mount was over double the price of the one I purchased on the jungle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and nice. Nothing to complain about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got the job done quickly. I’m very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Great installed tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Friendly staff that come to install new samsung 98in tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth getting service was incredible and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad scheduling by the schedulers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up 4, hours later then the scheduled 4 hour window.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Very efficient and cleaned up after job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Superheroes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Service is Amazing at Best Buy. Fast Friendly Knowledgeable Remarkable and Really Amazing,I highly recommend using them especially setting up and mounting a 100 inch Television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did good job. Very professional and no can’t to my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were kind, fast, and efficient. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 100 “ tv my family does too so thank to the Best Buy team for helping me install it on my wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely recommend Best Buy’s tv mounting service. They are knowledgeable and professional. They do a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install 98 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, store manger working and following up with my issue. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A large TV requires a quality wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the wall mount for my 98 inch tv and was glad that I did. The professionals from Geek Squad measured and installed exactly where I wanted the tv. If you are buying a larger tv, this wall mount is a must have as is the installation service from Geek Squad. I didn’t need to lift a finger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation of the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came out know what they were doing and did everything I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job mounting my tv..very professional...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was da bomb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys did a perfect job. Got out their stud finder and found and installed the perfect mount for me. Very happy over here!

    I would recommend this to a friend
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