Customer Ratings & Reviews

Awesome service. Make it super easy and crew was amazing.

Curtis and his co worker did a great job installing my 98in tv. They bought it up the stairs to my third level apartment and stayed very professional.

Great techs. Very professoonal. Got my 100" down to basement and setup with ease.

Fast service, friendly, on time, everything you’d want!

The technicians were wonderful. They were professional, knowledgeable, had all the necessary tools and cables required to do the job, I didn't have to do a thing. As a matter of fact, I put a pizza in the oven and left the room. When they were finished, Bobby (I think that was the tech's name) set everything up on the TV. I just handed him my username/password book and we went through all the apps we're subscribed to and he got us logged in. He even got the TV logged into Apple TV, which I couldn't do on my LG TV because I don't have an Apple device. Bobby was terrific and answered all of my questions. He even helped with a soundbar in another room. I'm having problems with the soundbar, but it's not an installation problem. It's a "Do I want a soundbar that's supposed to work like this" problem. I'm glad I'm a TotalTech member and if I need service again, I hope that they send someone like Bobby out to me again.

Very professional and very quick. Everything was handled exactly as I wanted. There was no problem and I would definitely recommend this service.

They Came In And Got Everything Done Quick And Cleaned Up After They Also Helped Set The New Tv Up And Got Everything Connected

The crew that came in to install the TV was very professional!

The team came out at my scheduled time and did a fantastic job mounting my new TV. They even made an emergency run to the store to help me buy a different mount when it was discovered that my old mount would not work with my new TV. The guys were amazing!

Great service was quick and easy.. Very happy with total tech package

Showed up on time did the job right had no problems awesome.

Agents came and mounted my 98inch tv quickly and setup google tv

Guys got here fast. Very professional they showed up put up the tv asked if i needed help with anything im a techie so i said no but very nice to be asked

Very professional and knowledgeable about what they were doing.

The Geek Squad was wonderful!! Patient with me and good clear with their directions.

Their propriety, knowledge and intent was immediately noted. The installation was well thought out and done in no time. Our installation was about $700 and that include two in wall plugs and two mounted TV's along with soundbars and a Sonos system. This would have taken me all day to do and they were here for about 2 hours. If you have the time to do it yourself do it but if not, well worth the investment.

I was so impressed with the the service form Geek Squad on the mounting of my TV and the installation of the rear speakers for my surround sound. I am going to put the same review for both items. It's been a few weeks so I may not get the names right. The original tech John was on time and extremely courteous. The mount of the TV was not going to be difficult but the speaker install well it proved to be a little challenging. Its was apparent that this would require some help as the wires that were run from the previous owner and never used could not be located. The area on the roof they were was not accessible very easily so to was going to require help and thats when Tandi showed up to assist, They ended up running new cable and also making ti easy for me to go from 5.1 to 7.1 if so desired. During this time tech 3 showed up also John (at least thats whit I remember, both tae techs had the same name) and he mounted the TV. in all it ended up being a 4 hour job and my wife and I absolutely enjoyed having them in our home.

Amazing service…they took 20mins in total from unloading, unpacking, mounting and clearing out everything!! Highly recommended!!

Team were great, the 98” TV was cumbersome to get to basement with an awkward turn on the stairs but the team of 3 found a way! Solution orientated and professional

Jesse took on the task of reconnecting televisions at my son’s group home. He worked tirelessly to help our guys learn a new set up that uses streaming & apps instead of a cable box as they had used in the past. He was kind and just the right amount of “cheerleader” to give the guys the confidence to feel they can manage for themselves now. My Mom heart is very grateful for his knowledge, patience and willingness to help.