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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1614 reviews

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  • Value

    Rating 4.0 out of 5 stars

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    Rating 4.0 out of 5 stars

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    Rating 4.0 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers express satisfaction with the quality of TV installation, frequently praising the installers' speed, efficiency, and professionalism in handling large screens. Positive feedback also highlights the careful handling of the televisions during the setup process. The service is well-regarded for its ability to manage the installation of very large TVs. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,614 reviews
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Great job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that mounted and set up the TV did a great job. They took their time and went above and beyond to ensure that I was completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an amazing job with installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service - Staff were professional. Install was amazing and highly recommend. Installation was carefully done and amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knew their stuff. Great crew knew their stuff. Great crew

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great, knew what they were doing and had the TV mounted quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    TV Theater installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad installation was handled quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    98 samsung install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two gentleman who did the install did fantastic. This is why I always buy my electronics from Best buy. great service and great job on installation!

    I would recommend this to a friend
  • Pros mentioned:
    Handling

    Rated 5 out of 5 stars

    Geek Squad Did Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and unboxed and brought my TV downstairs which was not easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were extremely professional and very neat! They did the job well as you can tell they were very experienced!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a pretty decent job. I mean if it doesn't fall off the wall, I consider that mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service for a 98" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very knowledgeable. He walked me through everything and took the time to find the best way to mount the bracket and the TV. Overall, I was very satisfied with the service for a 98" TV. I am located in Collin County.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mort Harris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appointment and qualifications for the set up the three TV's were second to none. After the installation they made sure that I was satisfied and cleaned up after themselves. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were awesome. Fast, knowledgeable, and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Geek Squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my 100 inch tv on the wall. They made all my connections and cleaned up afterwords. Excellent quality job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great he did it so fast and easy I was really impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 guys mounted my TV and sound bar very quickly. Very knowlegeable. Took all the trash with them. The set up my streaming services and showed me how to use the TV. They also refused to take the tip I offered them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Geek Squad Great Quad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted the TV install was quick and the agents did a great job. Could not have done it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome! Polite, knowledgeable, and fast! Best service I’ve ever used! Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV technician was amazing. His name was AUSTIN. He was very knowledgeable and had sound product knowledge. His customer skills were smooth, kind and he exceeded our expectation. PLEASE make sure that AUSTIN is recognized and made known that he is an amazing member of your team. Personally, he has leadership skills and given an opportunity to advance -promotion. Thank you .

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek squad perfection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great! They mounted the huge tv professionally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent they came in super professional hung the TV and we’re gone in less than an hour. Couldn’t be happier.

    I would recommend this to a friend
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