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Customer Ratings & Reviews

Your price for this item is $38.99
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The comparable value price is $44.99

Customer reviews

Rating 4.5 out of 5 stars with 280 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the AirFly Duo's ease of use, Bluetooth connectivity, sound quality, and long battery life, with many citing its suitability for travel and compatibility with various headphones. They also appreciate its compact size and generally easy setup and pairing process. However, some customers experienced occasional connection issues and reported noticeable audio latency, while others found the price to be somewhat high. The product's performance with video content was also a point of contention for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 280 reviews
  • Rated 3 out of 5 stars

    Great if you know how to use it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept, but not as easy to pair devices/use as it should be. For that reason alone, I give only 3 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product and easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease and practicality this small but mighty device has is mind blowing. Being able to watch movies with someone else is what did it for me. Very portable as well.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    It’s okay

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    Best Buy Employee
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent, not the best. There’s an audio lag when I use it with Bose earbuds connected to the entertainment system on a Delta flight.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Airplane use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works with my apple AirPods. However, device hangs in the arm rest and is in way with other passengers. Overtime the 3.5 slightly bends and loses effectiveness due to the weight.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work very well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paired my Airpods with the Airfly and tested it with my laptop and my Playstation. In both cases, the Airfly was within a couple of feet of my headphones. I had sound dropping out of one or both Airpods, certain frequencies not transmitting making the audio really strange, and the volume being transmitted would go up and down for no reason. While they would work just fine for a while, the amount of time it would mess up made the Airfly unusable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work as expected! It’s a good concept just needs a little tweaking.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Better Alternates Out There

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well enough, had some issues with static. Not really worth the price though.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could never get it to sync with my earbuds. I spent half a flight trying before giving up. It was a waste of money for me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful punch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless connectivity between your device and earbuds. It was a bit tough to set up, but once achieved it works great. I use it on my home TV to turn it into a private listening experience. I have also used it on an airplane to listen to their onboard entertainment system.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not able to pair two devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t get second set of ear buds to pair. This is the min reason for buying the DUO model, bu no luck as of yet. I have reached out to 12 south customer support and they have not given me any new instructions or help to get this working fully.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Useless with apple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works with AirPods if you disconnect with all other products. So great in a plane if you want to keep resyncing back and forth between devices. Bought before my trip, which I can’t return now. Garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Empty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have worked if the product was in the box. Product was delivered empty. I called support and there was nothing they can do. So does anyone want a 40$ card board box?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks fine but somehow I couldn’t get it to work

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for traveling.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest watching or reading the instructions as it isn't clear how to connect at first. I had to reconnect a few times but once connected it seemed to work fine. Some planes have a dual connector which made the sound not as clear.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not order from Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I initially ordered this item, it was supposed to arrive 2 days later on Saturday. On Saturday, Best Buy reported it in delay and updated the delivery to arrive on Tuesday. On Monday, Best Buy updated the expected delivery date to Thursday. While I am unable to camcel the order, I have ordered another one from a more reliable source and will be taking this one back to Best Buy if it ever arrives.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    DOES NOT CONNECT TO A VEHICLE.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may have a car picture on it, but this is the one that does not connect. It's the AirFly Pro that does. Oh and good luck with the Bluetooth connection process. Threw away the box now I can't return it and I'm out $. Lesson learned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong item.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the item, it's not what I was looking for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DOES NOT WORK NON APPLE PRODUCTS!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this 0 stars if i could. Not compatible with my samsung buds or beats headphones even though it said it is able to be used with non apple products. I bought these to use while traveling and they are very complicated to use. I would like to return and figured it's been less than a month so it shouldn't be an issue but the return window was only 2 weeks. Sucha a shame!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not made for older cars so need better details on the product id

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Didn't work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work for me, while I had a flight back home.

    No, I would not recommend this to a friend