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Customer Ratings & Reviews

Your price for this item is $59.99
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The comparable value price is $299.99

Customer reviews

Rating 4.2 out of 5 stars with 109 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers commend the TytoHome Remote Exam Kit for its ease of use and convenience, allowing for quick and easy diagnoses from the comfort of their homes. They particularly appreciate the convenience of telehealth services and the peace of mind it brings, especially when seeking medical attention for themselves or their families.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 109 reviews
  • Rated 2 out of 5 stars

    Great product but close environments

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but it’s closed environment and can’t use it.

    I would recommend this to a friend
    • Brand response from Tyto Care
      Posted .

      Tyto does offer users the ability to share exams with trusted contacts such as family members and healthcare providers. For further details, please reach out to our support team.

      Phone: +1 (866) 971- TYTO (8986) option 2
      Email: [email protected] 
      Chat: https://support.tytocare.com

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Self diagnoses

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    House call dr. at your fingertips. Sabe time and money, consult with real physicians

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and setup. Only used it once. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tyto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and ease of use as Telehealth is not going anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so easy to contact and virtual appointments.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home doctor

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good and the doctor understand me very good Si I recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for a total of 2 days and the camera is awful picture not clear at all and the battery dies within 20 mins of use. Thermometer was not accurate. Save ur money and stay away from this product wish I had my money back

    No, I would not recommend this to a friend
    • Brand response from Tyto Care
      Posted .

      Please contact the Tyto support team to resolve any difficulties you may be experiencing. Phone: +1 (866) 971- TYTO (8986) option 2/ Email: [email protected] / Chat: https://support.tytocare.com

  • Rated 1 out of 5 stars

    not worth it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device sometimes works, but it's really hit or miss. The camera is crap (any cell phone is way better) and Tyto can never connect to LiveHealth without me calling support first. The device is a good idea but so poorly implemented it's not worth the money.

    No, I would not recommend this to a friend
    • Brand response from Tyto Care
      Posted .

      We are sorry to hear your experience with LiveHealth Online did not meet your expectations. Tyto continues to work with our network of providers, including LiveHealth Online, to ensure that all visits meet or exceed user expectations. For support with the TytoCare device, please contact our support team at [email protected] or 866-971-8986.

  • Rated 4 out of 5 stars

    Spotty App Connectivity But Overall Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the app connectivity is a bit wonky, but overall a great product and works fantastically for remote dr visits!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolutely outstanding item to have in your home. It removes the uncertainty of attempting to self-diagnosis a problem before you can access a physician. I would recommend that every young parent household own one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gave this item as a gift to my daughter with the thought that it would be perfect for my grandson; she uses it more on herself. lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great at Home Kit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a child less than 1 and with the coronavirus throughout NC, if she has an issue we use this so the Doc's can view us remotely.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not ready for prime time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your doctors do not have an account with TytoCare, this is a useless piece of machine. They also do not have enough doctors who use this. I bought it but I have not been able to use it at all.

    No, I would not recommend this to a friend
    • Brand response from Tyto Care
      Posted .

      Currently, TytoHome from BestBuy is associated with our partner provider network which includes LiveHealth Online, Ochsner, Novant Health, Baptist Health and Sanford Health. To share your exam with your own provider please contact [email protected] or 866-971-8986 and a customer support representative will assist you.

  • Rated 4 out of 5 stars

    Saviour during pendemic

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option specifically during times of social distancing, used it to take measurements and share with doctor during telehealth appointments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to work well. Can be difficult with small kids. They need to sit still and not make any noise or talk.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unable to use product because of a missing piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We cannot use the product because the ability to connect for remote use is missing. We called the Tyto company multiple times and unfortunately did not receive a response.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    fancy gadget - no support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    potential to be a great product, but the company is so busy during the pandemic, they do not provide any customer support for the health providers or patients. very sad.

    No, I would not recommend this to a friend
    • Brand response from Tyto Care
      Posted .

      Tyto strives to provide patients and providers with the support they need to get the most out of their Tyto device. Our customer support team is available 24/7 and if unable to answer immediately they will get back to you within 1 hour via phone, or 1 business day via email. There is also a support portal which includes a chat feature. We hope that you will reach out to us through one of the following channels:
      Phone: +1 (866) 971- TYTO (8986) option 2
      Email: [email protected]
      Chat: https://support.tytocare.com

  • Rated 4 out of 5 stars

    Didn’t try it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t use, decided to return it and find a cheaper option!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for parents...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so older parents can get medical care at home during this age of Covid. 5 starz!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Health Tool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This piece of tech is invaluable in the age of telehealth and the Covid-19 Crisis. Well worth the cost.

    I would recommend this to a friend
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