Customers are positive about the Metropolis SE Case for iPad Pro 11" (Gen 5 /M4 chip)'s protective design, perfect fit, and sturdy build quality. Many appreciate the integrated stand, comfortable weight, and convenient Apple Pencil holder. However, some customers have reported issues with the auto sleep/wake function and the functionality of the magnetic on/off switch.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 149 reviews
Rated 4 out of 5 stars
Love this case but….
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Screen protector don’t fit in this case very well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The staff was awesome giving options to my husband and I. Very patient, knowledgeable, professional, and courteous. We will always come back to Best Buy.
Hello Jennifer! Thank you for taking the time to provide feedback on your recent experience with our product. We appreciate your insights and want to let you know that your comments have been forwarded to the appropriate team. Your valuable feedback helps us continue to improve and serve you better.
Thank you for helping us enhance the product. Please feel free to reach out if you have any further suggestions or concerns.
Pros mentioned:
Protection
Rated 3 out of 5 stars
Effective
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s effective for the required situation. Thank you.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very respectful and professional. They were so fast, taking out and replacing my dryer. He gave some advice on how to operate my dryer. And also reminded me about the survey, I will be receiving . I will keep going back to Best Buy to purchase all my appliances.
We're sorry to hear that you're encountering issues with your case. We're here to help you submit your claim and address any concerns you may have. Please reach out to our dedicated support team at [email protected] for further assistance. We look forward to resolving this matter for you as quickly as possible.
Rated 5 out of 5 stars
Great Product.
|
|
Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
great accessory for my iPad Pro. Highly recommend this item.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased the UAG folio case, expecting it to offer both protection and functionality for my device. However, I am thoroughly disappointed with this product. The main issue is that the auto sleep/wake feature does not work at all. Despite following all instructions and troubleshooting steps, the case fails to put my device to sleep when closed and doesn’t wake it when opened. This is a fundamental feature for any folio case, and its failure is unacceptable. Additionally, the case is bulkier than anticipated and doesn’t fit as snugly as it should. I regret buying this case and would not recommend it to anyone looking for a reliable and functional folio case.
Hello! Thank you for purchasing a UAG product and we are sorry to hear that you're experiencing an issue with your case.
We are aware that a small number of customers are experiencing issues with the sleep/wake function with their new iPads. We have identified the issue and have product that works correctly with the sleep/wake function.
Please contact our customer service team at [email protected] to get a replacement case sent at no cost to you.
Rated 5 out of 5 stars
Review of Ipad
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This IPad does all my photo editing and music sequencing that I need. I do not need to use a personal computer. I also use the Organ app and it is not bad.
This reviewer received promo considerations or sweepstakes entry for writing a review.
While this case does protect the iPad, the design is very cumbersome. Also, it is VERY unstable If you are using it to keep your iPad upright, the slightest vibration causes it to collapse. It is just about WORTHLESS
Hello! We are sorry to hear that you're experiencing an issue with your case.
We would love to assist you with submitting a claim for your case. Please reach out to our support team so that they can provide further assistance at [email protected]