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Customer Ratings & Reviews

Your price for this item is $34.98
The comparable value price is $69.99

Customer reviews

Rating 4.4 out of 5 stars with 139 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers frequently mention the Plasma XTE w/Magnet for Galaxy S25 Ultra provides great protection and has a sturdy build quality. Many appreciate the precise fit and the added convenience of the kickstand. Some customers have noted its bulkiness and compatibility issues with lens protectors, while others have reported issues with the ring feature. Overall, the case is praised for its grip, sleek appearance, strong magnet, wireless charging compatibility, and premium feel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-139 of 139 reviews
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Good for protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like it will protect the phone from damage but the stand is very flimsy and stopped working within 30 days of purchasing

    No, I would not recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      Hello Donnie! We are sorry to hear that you're experiencing an issue with your case. We would love to assist you with submitting a claim for your case. Please reach out to our support team so that they can provide further assistance at [email protected] urbanarmor

  • Rated 5 out of 5 stars

    S25 ultra rugged case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case for a nice phone. Its rugged and worth looking at

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 1 out of 5 stars

    Nice Case Stand When It Worked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this case over a month ago and the magsafe stand has completely stopped working. It kind of just hangs off of the case now. Not worth the money. The case itself is nice and provides great protection, but the stand is defective.

    No, I would not recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      We're sorry to hear that you're encountering issues with your case. We're here to help you submit your claim and address any concerns you may have.

      Please reach out to our dedicated support team at [email protected] for further assistance. We look forward to resolving this matter for you as quickly as possible. urbanarmor

  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    No Good if using wireless chargers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as far as the protection of the phone goes, however it wasn't compatible with any of my wireless chargers.

    No, I would not recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      Hello Bryan! We are sorry to hear that you're experiencing an issue with your case.

      We would love to help you submit a claim for your case. Please reach out to our support team so that they can provide further assistance at [email protected] urbanarmor

  • Pros mentioned:
    Protection

    Rated 1 out of 5 stars

    Cheap stand

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone from drops but the stand broke off after two months.

    No, I would not recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      We are sorry to hear that you're experiencing an issue with your case. We would be more than happy to assist you with submitting a claim.

      Please reach out to our support team for further assistance by emailing [email protected]. If you could provide any additional details, it would help us expedite your case resolution. urbanarmor

  • Rated 2 out of 5 stars

    Doesn't stay put

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get a purchase on this thing anytime I move my hand too fast the phone would slip out of my hand set it down on top of something it would slide right off terrible case I personally I'm used to the OtterBoxes but I figured I'd get something to try since the outer box is no longer come with a clip we have to purchase it separately so I gave this one a try and I ended up returning it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a great case.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it was a nice case but 2 months later the magnetic piece on the back is starting to peel off the phone. Im guessing from grabbing it from my phone mount but it shouldn't be doing that 2 months after buying it.

    No, I would not recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      Hello Josh! We’re sorry to hear you've encountered an issue with your case. Please provide additional details about your case by reaching out to our support team directly at [email protected] so that we can offer the prompt assistance. urbanarmor

  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it, was not compatible with camera lens covers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this case. The stand broke for me in three weeks. The pin holes that the stand used are to small and can easy break from just normal usage.

    No, I would not recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      Hello Nick! We are sorry to hear that you're experiencing issues with your case. We would love to assist you in submitting a claim for your case.

      To get started, please reach out to our support team directly at [email protected]. They will be able to provide you with further assistance and guide you through the claim process. urbanarmor

  • Rated 1 out of 5 stars

    Didnt last a month.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In less than a month the stand lost all spring and is no longer returnable to the store. $70 dollars is way to expensive to last less than a month. Don't buy it.

    No, I would not recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      We are sorry to hear that you're experiencing an issue with your case.

      We would love to assist you with submitting a claim for your case. Please reach out to our support team at [email protected] and we will send you a replacement case as quickly as possible urbanarmor

  • Cons mentioned:
    Bulkiness

    Rated 1 out of 5 stars

    not worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a month and the little thing that holds the phone broke

    No, I would not recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      Hello Ricardo! We are sorry to hear that you're experiencing issues with your case.

      We would love to assist you with submitting a claim for your case. Please reach out to our support team so that they can provide further assistance at [email protected] urbanarmor

  • Cons mentioned:
    Bulkiness
    Best Buy Employee

    Rated 1 out of 5 stars

    Broke within 1 week

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a pricy case, material isnt durable. Stand/magsafe broke within 1 week of using.

    No, I would not recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      We're sorry to hear about your recent experience with your case. We are here to help you with submitting a claim for your issue.

      Please contact our support team for further assistance by reaching out to [email protected]. urbanarmor

  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back ring stand doesn't stay close and it always gets caught on pockets

    No, I would not recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      Hello Daniel! We’re sorry to hear that you’re having an issue with your case.

      We would be happy to help you submit a claim. Please contact our support team at [email protected] so they can assist you further. urbanarmor

  • Rated 1 out of 5 stars

    Crappy phone case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my phone while in the case only 3ft. The back glass cracked. This is not worth it. Cheap product.

    No, I would not recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      We're sorry to hear that your device has been damaged, and we understand how frustrating this situation can be. Thank you for taking the time to provide feedback on your recent experience with our product. Your comments have been forwarded to the appropriate team, as your insights are invaluable to us. We are committed to ensuring that you have the best possible experience with our products and are continuously working on improvements.

      Again, we apologize for the inconvenience caused. urbanarmor

  • Rated 1 out of 5 stars

    Button....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main button on the case sticks out to far and it seems like it's in the way.

    No, I would not recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      Hello Scott! We’re sorry to hear you’re experiencing issues with your case. We want to help you resolve this matter and assist with the claim submission process.

      For further assistance, please contact our support team directly at [email protected]. urbanarmor

  • Rated 1 out of 5 stars

    Kickstand Deficiency

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kickstand will not close all the way after only one week of extremely light use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Samsung galaxy s25 ultra case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone case for drops,water damage,or even dirt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price. The magnet is very strong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far in my opinion the best case for the Samsung S25ultra.

    I would recommend this to a friend
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