Customers praise the Scout Series Case for its helpful hand strap, strong protection, and ease of use, making it powerful, lightweight, and portable. Users also appreciate the perfect fit and coverage it provides for the Surface Pro. However, some customers have reported screen damage while using the case.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 37 reviews
Pros mentioned:
Ease of use, Hand strap
Rated 5 out of 5 stars
Great buy for protection
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've only had it for a few weeks and I haven't "drop tested" it (thankfully) but it seems durable and that it would protect my new Surface Pro. It's easy to pop on and not cumbersome to leave on, AND it's not heavy. I carry mine for field work and like to have the extra protection just incase. The keyboard attaches seamlessly... oh and the hand strap can be helpful, and the pen holder on top is an added bonus - clips in there and is secure. The power cord can be attached perfectly. The kickstand works with it on as well. No problems - everything aligns to function properly.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great secure protection for MS Surface 11 X-Elite
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great secure protection for my MS Surface 11 X-Elite, allows the kickstand to work & allows the MS keyboard to fold securely over the screen & has a resting clip for the MS pencil too
I would recommend this to a friend
Pros mentioned:
Ease of use, Hand strap
Rated 5 out of 5 stars
Helpful
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case was easy to install and allows me to securely grip my surface pro and work with confidence.
I would recommend this to a friend
Pros mentioned:
Hand strap
Rated 5 out of 5 stars
Excellent case
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Weren't many options so I picked this one. And honestly it's one of the best cases I've ever used. Tablet, phone or otherwise. Perfect with and without keyboard. Hand strap is a really, really useful and nice bonus.
I would recommend this to a friend
Rated 5 out of 5 stars
COPILOT ACCESSORIES
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
An associate helped me to find the right cover quickly.
I would recommend this to a friend
Pros mentioned:
Hand strap
Cons mentioned:
Screen
Rated 3 out of 5 stars
Nice, but you can break your screen installing it
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case is nice and reasonably protective given the limitations that the kickstand imposes. The pen holder is fairly grippy (though I've lost one pen in about 2 months of use) and the hand strap is very good for one handed use.
Why only 3 stars? The edge plastic around the bottom of the case is (a) not rigid enough to stay perfectly flush with the case ad (b) too rigid to safely bend around the tablet when colder than about 50F. I broke my screen trying to pop the case corner around my Surface as the lip that holds the corner in place.
The real takeaway is that the case was not meant to be installed and removed frequently, and in cold weather. The case is a little bulky and when I'm not on a job site I prefer to leave it out of the case. So make sure the case is good and warm when you install it - possibly even use a hair dryer to gently heat the corners before putting it on - and don't expect to be able to remove and install it without placing stress on the tablet.
No, I would not recommend this to a friend
Pros mentioned:
Fit, Hand strap, Protection
Rated 4 out of 5 stars
Good but be careful of heat.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really nice case for the price. Protects the device, fits wiithout being so tight it is not easy to remove, and lets the existing kickstand function without limits. The pen holder is really tight, and if there is a pen in the pen holder it blocks the heat vents and the device can get pretty warm.The handstrap is more useful than I expected.
I would recommend this to a friend
Pros mentioned:
Fit, Hand strap, Protection
Rated 5 out of 5 stars
Protector very good
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was not sure it was going to protect the laptop the way I invisioned, but now that I have traveled with it on a plane no doubt. I even forgot about the hand strap and had to use it and it really does work. Fits comfortable on the laptop and the leg is a natural. I was able to adjust to the angle needed. Very pleased!
I would recommend this to a friend
Pros mentioned:
Ease of use, Hand strap
Rated 5 out of 5 stars
Portability
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Makes carrying it like a tablet so simple. Gives a good grip and you can hold it and write on it at the same time.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new surface. Powerful and lightweight and portable
I would recommend this to a friend
Rated 5 out of 5 stars
Case for surface pro
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. Love it. Excellent value and very sturdy
I would recommend this to a friend
Pros mentioned:
Fit
Rated 5 out of 5 stars
Good fit Surface pro 9
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this case to use with my new Surface Pro 9. The case fits well. My keyboard has a holder/charger for the slim surface pen so I don’t use the case pen holder a lot. I haven't dropped my Surface yet, so I have no comment on the case protection in a fall. Overall happy with the purchase.
I would recommend this to a friend
Pros mentioned:
Hand strap
Rated 5 out of 5 stars
Get it!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice Case. Keyboard still closes. I like the hand grip as well. Highly recommend to protect your investment
I would recommend this to a friend
Pros mentioned:
Fit
Rated 5 out of 5 stars
Surface cover
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Prefect fit and cover for surface, I am using it for 2 surfaces now
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Very handy!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Strong protection for mobile users.
Turns a tablet into a "do it'!
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Rugged
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good protection for my tablet. It does everything I expected it to do.
I would recommend this to a friend
Rated 4 out of 5 stars
Bulky
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was okayish but too bulky for my liking. So I had to return. Otherwise quality is good.
I would recommend this to a friend
Rated 5 out of 5 stars
Pro!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Surface is the way to go. Add in a dock 2 4K, and a super PC at your hands with mobility in mind.
I would recommend this to a friend
Rated 5 out of 5 stars
Laptop case.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great. Does what it is supposed to do. Not too bulky.
I would recommend this to a friend
Rated 5 out of 5 stars
Great addition for my surface
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product, high quality and functional. Additional way to carry your pen.