Customers praise the Scout Series Case for its helpful hand strap, strong protection, and ease of use, making it powerful, lightweight, and portable. Users also appreciate the perfect fit and coverage it provides for the Surface Pro. However, some customers have reported screen damage while using the case.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-36 of 36 reviews
Rated 5 out of 5 stars
Loyal customer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This tablet for out performs my expectations. I am very satisfied with my purchase, and I am a loyal customer of Best buy!
I would recommend this to a friend
Pros mentioned:
Fit
Rated 5 out of 5 stars
Great buy
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this tablet to replace my laptop. Very compact and perfect for my needs.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Rugged
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very thick and rugged. Makes it easier to hold and open for use.
I would recommend this to a friend
Rated 5 out of 5 stars
Tablet Protection
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
w o r k s j u s t l i k e i t s h o u l d. two characters left.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
The protector
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Greta purchase protect my surface pro like a Champ no regrets in this item
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great protection with allowance to use all product features
I would recommend this to a friend
Rated 5 out of 5 stars
Very Very good computer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was a great computer overall even if it was 3 years old worked perfectly until my son dropped on the concrete!!!
I would recommend this to a friend
Cons mentioned:
Screen
Rated 1 out of 5 stars
Waste of money
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely do not buy this case. I owned my surface pro 9 for 2 days and dropped it from 1 foot with this case one and the corner of the screen shattered. It landed on the top edge where this case is most protective too. The bottome portion of this case is also extremely flimsy.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Surface pro 9
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it , great product it does everything I need it too
I would recommend this to a friend
Rated 5 out of 5 stars
Best Tablet ever
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my 3rd one. I love it. So easy to work with and use.
I would recommend this to a friend
Rated 5 out of 5 stars
Surface Pro 9
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Outstanding purchase for replacing my Surface Pro 7.
I would recommend this to a friend
Rated 3 out of 5 stars
Its a nice addition
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a great case but the price must be for the name as you are able to find a similar case for cheaper on Amazon but it may be a better quality of material.
I would recommend this to a friend
Rated 2 out of 5 stars
Not the greatest
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unable to charge computer with case on it which makes it difficult to use.
I would recommend this to a friend
Rated 1 out of 5 stars
laptop
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
does not play well with Google and apps loaded for google
No, I would not recommend this to a friend
Brand response from Urban Armor Gear Team
Posted .
Hello! We are sorry to hear that! We would like to clarify if you're referring to the device itself or the UAG Surface Pro Case?
If you're experiencing an issue with your case, please do not hesitate to reach out to our support team at [email protected]
Rated 3 out of 5 stars
Highly recommended but falls short
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Maybe because it’s an open box item but it feels flimsy, not a tight fit. The bottom portion is loose so every time you set it down it makes noise. Poor quality, unknown if it’s because it’s an open box or poor design. Thanks, Rob :)
No, I would not recommend this to a friend
Brand response from Urban Armor Gear Team
Posted .
Hello Rob! We are very sorry to hear that you're experiencing issues with your case. It doesn't sound right, and we want to help resolve this situation as soon as possible.
To assist you with submitting a claim for your case, please reach out to our support team directly at [email protected]. They are ready to provide further assistance and ensure that your concerns are addressed.
Cons mentioned:
Screen
Rated 1 out of 5 stars
Ineffective
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Same review as MichaelD. Owned less than 2 months, dropped from less than waist high and the screen shattered in the top, most protected corner. Waste of money.