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Customer Ratings & Reviews

Ultimate 2016 (Unlimited Devices) (1-Year Subscription) - Windows|Mac|Android-Front_Standard

Customer rating

Rating 4 out of 5 stars with 72 reviews

75%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 72 Reviews
  • Rating: 5 out of 5 stars

    Great antivirus and PC tuner.

    Posted
    justinmpa
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this item after asking sales associate who recommended another product. This product seemed like it offered more. I was nervous to go against what the associate had told me but followed my gut feeling. My PC was in bad shape ran for about 6mo. With no protection. It was blue screening and crashing all the time. AVG cleaned it right up and protected it. Works like brand new again. Saved me the hassle of buying new PC. Bonus was me and my wife have our smartphone covered under same plan. What a great priduct. Would recommend to everyone. Best virus protection I Eve had!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    I will not purchase AVG products again.

    Posted
    pmm1963
    • My Best Buy® MemberMember

    I have used AVG products in the past but will no longer purchase them. I have 230 days left on this subscription but the firewall security no longer works. It gives me a message that the installation has been corrupted and to contact support but support won't assist me without me paying an additional fee for this. Given the cost of the product and how much time is left in my subscription I don't feel it is reasonable to be charged for a problem with the software.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Too many ads

    Posted
    merv775
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought Ultimate 2016 so I can use the software on multiple devices. The software works well on all my devices. My biggest complaint is every time I open it to scan my computers, laptop or iphone, I get you must upgrade to another AVG software. I tried turning it off but it keeps coming back with any software update. Stop the commercials. This is the reason I am going back to another security software system.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Fake Product that only works for 30 days

    Posted
    Raedwulf42
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Box claims that it is the best protection offered by AVG. But that's a lie. What you are buying is a one year use of their half product, and a 30 day trial for the full thing. $80 for 30 days of protection is awful. and the reminder popups on the minor and meaningless tweaks it constantly offers are annoying as heck. If it was possible to return this piece of garbage I would.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Works ok

    Posted
    MrBricks
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Not the complete package from last year. For the price it should be 2 years, but you have unlimited devices to use. Found a virus and it couldn't get rid of it. Found what it called a virus was a program that's been on for more than a year and never said anything about it. Other then that think it works better then BestBuy's antivirus when run found nothing.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect for majority of home computers

    Posted
    LemmingFree
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 1000 ContributorTop 1000 Contributor

    This is a great product and has a lot of features that are focused on making sure your home computer doesn't get many of the most common viruses but with AVG web browser add-on is a set-and-forget way to have good security on your home computer. Not recommended for many work environments due to software compatibility conflicts.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    A Problem From The Start!

    Posted
    Michael
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased the software thinking it would be good based on the opinions of others. It was a mistake. The software would not load on my computer. When I called customer support, they wanted to charge me an additional charge to help me load the software. I refused, and returned it the next day. Very Poor Service.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Didn't work right!

    Posted
    Christine
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I tried to replace Web root with The AVG Ultimate program. There are some features of the program that attracted my attention. However, after 4 tries with the online Geek Squad assistance, I had the Geeks put the Web root back on my computer and remove any trace of the AVG. My computer is working fine again!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    No user friendly.

    Posted
    Chuckles50
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I spent hours trying to install the program disk provided. Gave up and called tech support and spent more time waiting for assistance. Assistance was poor at best and the final outcome was that the program would not work on my computer unless I spent more money and allowed them remote access...not today!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    This has been greatly enhanced - very happy with i

    Posted
    backward
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This works so well - beats the competition (especially Norton) hands down. BUT it would not allow me to install over my existing AVG from last year - not to the same email address. I got it to install on a different email account, on the same PC. This has not happened in prior years. ???

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Slowed my computer down.

    Posted
    Rangers
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was not impressed with the product or the support I got from the computer (PC) department at where I bought it. It slowed my computer down. When I uninstalled it & installed a different product purchased somewhere else - it fixed both of my issues.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Very happy

    Posted
    Teckla
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Getting the most bang for my buck. Having the ability of putting this on as many of our devices as we want is just awesome. It took some time to get through all the stuff for the initial tuneup but now that that is done our laptops are loading much faster.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not sure how I feel about it

    Posted
    Weebie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm not sure how I feel about this product. I needed something to protect my computer and the staff was no where to be found to ask about it, so I read the box and bought it because I needed protection. We'll see what happens!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Wonderful change in security.

    Posted
    Quigly
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    AVG ultimate helped my computer run better and the security updates are much less noticeable than other anti-virus soft ware. If you have quite a few items you want to protect, this is the most affordable soft ware.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    worth every penny

    Posted
    guitarhero
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    this is the best being a former mcse one member keeps and eye on all of the other pcs remotely initial person have a small knowledge of pc it helps . its woth the money unlimited pcs nice

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    virus protection

    Posted
    kimseesyou2
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am not overly impressed .... I have used it before and thought I would give it a try again ... I was told no viruses; yet my fixme stick found a trojan virus on my computer ...

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Awesome

    Posted
    PMedic27
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The program works very well but most importantly to me is that it has unlimited computer support and does not appear to make the computer sluggish.` Probably should have given it 4 1/2 stars.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product!

    Posted
    Carlro3
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is the second time I have purchased this product. I use it for all the computers in my household. It seems to work in the background and I have not had a problem with viruses.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good service!

    Posted
    Nemo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It was easy to install on the HP computer. It was difficult to get installed on the Toshiba that does not have a CD in it. Once installed, it has been a good product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best cross platform antivirus

    Posted
    LDBoondockSaint03
    • My Best Buy® Elite MemberElite Member

    By far the best cross platform I have used. Light and fast. I do wish there was iOS compatibility. Also, why can't I use the Zen dashboard on my Mac to rule them all?

    I would recommend this to a friend