Main Content

Customer Ratings & Reviews

Ultimate Ears - BOOM 2 LE Portable Bluetooth Speaker - Phantom-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 5117 reviews

97%
would recommend to a friend

Expert rating

Rating 4.3 out of 5 stars with 12 reviews

Pros

Cons

Customer ratings & reviews

Filter:
Page 3, showing41-60 of 5,117 Reviews
  • Rating: 1 out of 5 stars

    over priced does not work as advertised

    Posted
    jd77
    • My Best Buy® Elite MemberElite Member

    Purchased 2 for the patio, on03/08/2017,spent 3.5 hours down loading app and update. Speakers did not pair as advertised. When they did pair up the volume decreased by 30 %, and within 5 minutes one speaker would shut down. For the price these speakers should be connect and play, they are not. No directions in the box. Great idea, poor developmental and just slightly above average sound. Compared side by side with another outdoor bluetooth speaker that was connect and play and user friendly. Volume compareable, sound close enough for 1/3rd of the price only drawback cannot pair 2 speakers together. OH YEA cannot pair 2 of these together either. The speaker appears to be well built and sturdy just does not work as advertised will return on 03/09/2017

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great portable blue tooth speaker

    Posted
    Mac51
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have now purchased four of these speakers, two for myself and two for my son. You definitely will want two of these because they can be linked and the improvement in sound is great. I got all of them at far less than the retail price, about half on average.Battery life is great and the batteries can be replaced. Sound is very good for their size. UE makes a larger speaker with better sound but that defeats one of the best quality of these speakers, their portability. They are also very rugged which encourages you to throw them in you backpack or take to the beach. I tried a well rated JBL unit at first and while impressed with its slightly better sound and its even smaller size discovered it to have a defective speaker. It also appeared less rugged. I am very happy I exchanged it for these.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    No Ipad app; But there is a work around

    Posted
    enduser
    • My Best Buy® Elite MemberElite Member

    UE boom 2 wireless is actually quite good for the price. Double up feature is great. But there is no ipad app; OPTIONS : could download the phone version to ipad; or use the double up manually by simultaneously pressing Bluetooth and + buttons on the speaker playing music and the press the Bluetooth button twice on the speaker you want to add. UE boom helpline is great, easy to talk to. Need a magnifying glass to see the serial number on the device, though. IN order to get this great surround sound there may be lot of hoops to jump through. Need to be a little tech proficient or remember manual pairing instructions. This is the reason I rate this only 3 stars

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not REALLY a UE Boom 2

    Posted
    SmartShopper
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have the UE Megaboom, have had the Boom (1st gen) and think they are among the best bluetooth speakers available. Had no doubt that the UE Boom 2 would be better BUT this so called "special edition" is NOT what one would expect. It is not truly a Boom 2. It is smaller than the regular Boom 2 (which I actually thought was a good thing at first) given that it had great battery life, great range, was water proof, and had speaker phone capability. It had all the things that makes a UE desirable and TOP NOTCH only in a smaller, sleeker package EXCEPT for one little thing. It's sound quality is NOT on par with the real Boom 2. I'm very disappointed with the sound quality and the Company that came up with this bad idea. Needless to say I returned it even though it was at a fantastic price.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Mixed feelings

    Posted
    Heafust
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Pros: software upgradeable. Decent app. Cons: You can pretty much only use this standing up, vertically. Which doesn’t work too good if you want to charge it, because it plugs in on the end you stand it up on. The other end is where some of the controls are, and if you lay it down horizontally it just wants to roll around. The sound is not quite as good as my JBL Charge2 that this was supposed to replace. I wish it had a full set of button controls, and would not knock off points for this if the ones it had actually worked right, but they don’t. Specifically, there is no next track button. Instead, you can enable through the app double tap the top to skip. I’ve only gotten this to work a few times, usually not at all. And yes, I verified that I was doing it correctly.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Pain in the *#%

    Posted
    Bgirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I’ll stick with my Bose... purchased this for the “waterproof” advertised features... wanted something for beach & poolside to have several to link. I’ve never had issues taking the bose to the beach but thought the small size did look appealing.. noticed all the complaints about battery life & still thought I’d give it a shot. Linking them is a complete nightmare. I don’t have time to waste 20-30 minutes Messing around dealing with stupid apps waiting trying to sync hoping “this time” it might work. Only 1 time did I get the 2 I purchased to sync. 1 would play OR the other would play. It would NEVER recognize both at the same time.... total nightmare. Save yourself the aggravation and try any other Wi-Fi speaker

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great little speaker that packs a punch

    Posted
    JQuick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have had this speaker for about a week and I have to say that I already love it. The app has a simple, user friendly interface, with controls for the EQ and ability to add more speakers to your 'sound network'. It has good power for something so small. I am able to raise the volume to about 90% without any distortion. The bass is what can be expected from 2" drivers, so I have nothing to complain about. The fact that this little guy is so small makes it super convenient to being almost anywhere. I would definitely recommend it to anyone who's in the market.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    still the best speaker, and got better

    Posted
    Rayb
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had the original UE Boom but it was stolen. This was the opportunity for me to venture off to compare other brands. But comparing the new Boom2 to the JBL charge3, the Bose. The JBL was cool in having a charging feature for your phone, and the base seemed to be slightly better in some enviroments. But when I test all 3 in my normal surroundings, the Boom2 was the best, cleanest sound. I usually use it in the backyard, around the pool, in a courtyard. I think the less directional sound of the Boom2 helped with real world applications. The Bose sounded good if it was just to sit on the shelf. But for all round, durable, use the Boom2 was the better choice. I was hoping to try something new, but i went back to the Boom, but the newer improved boom2.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Critical part missing

    Posted
    Austin
    • Verified PurchaserVerified Purchase

    It is unconscionable that you continue to sell the U E Boom 2 wireless speaker when there are numerous complaints indicating that product is missing a critical part. With the polarized ac connector missing from the package the device is useless. I returned my first purchase because of this omission, but the second one was identical to the first. A reference in the enclosed"safety, compliance and warranty" sheet makes clear that this part should be included by referring to the "provided plug" There is nothing you can do with this device without this plug.. I have spent an additional $21.14 including shipping to purchase the needed plug. At least three of your employees, from customer service, parts, and sales tried to resolve my problem, but could not.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Can't go wrong!

    Posted
    BBCcircaMMXV
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Okay, first off this little speaker is phenomenal. It's water proof...yes water proof, not "water resistant". My daughter has dropped it, tossed it and what ever other action I can think of ending in "ed" it. Still works great. The sound is clear at high volume with minimal distortion depending on the source it streams from and connects to my surface and android devices with ease. The only thing I was caught off guard about was wifi. I recently saw the new amazon speaker. Similar in design "shape" that has wifi so you don't need the phone to stream Spotify, etc...and has Alexa. So that's why I gave it 4 instead of 5. At the end of the day mine is water proof, shock resistant and sexier in design...so who cares about wifi and Alexa (No offense Alexa, I still love you on my other devices).

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    All is great but the battery life

    Posted
    Blazathon
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Very loud, easy to connect to, cool feature that wasn't advertised is that you can link your speaker to another one for double the sound, obviously the advertised features like waterproof and drop proof are great and have proven to be true. The speaker did advertise 15 HOURS of battery life, but alas this must have been proven on a low volume setting. At full blast the speaker's battery lasts less than 2 hours. I definitely recommend buying a clip for it so you can hang it from things while you're using it. I was about to purchase a similar speaker that advertised 40 HOURS! of battery life, but then I compared sound and the UE Boom 2 was twice as loud and clear as the 40 hour speaker. I'm happy with my purchase. I also bought a large battery pack to keep the tunes going at max volume a lot longer.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Quality Speaker

    Posted
    PerfectlyImperfect
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This speaker has feautures that weren't in the description such as tapping the top to pause/skip music which I like to use while in the shower. It also has an app for it the only thing I would like to be able to do is turn the speaker on using the app. Through the app there's an alarm feature that I haven't used yet since I can't leave the speaker on all night in order to do so (automatic shut off feauture). It's also not working on my tv, but that could just be the aux/my tv. Overall I'm happy w.the purchase since I was going to buy the Harmon/kardon onyx 4 on sale but decided on this instead for about $70 less. I only wonder why the Phantom color was the only one on sale for $80 while the others were $150 from the original $200 price.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Rugged And Loud

    Posted
    Minos
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased this as a gift. I've been there to hear the quality of the sound which has been fairly good compared to my Megaboom. I can tell that this one will last longer because the way the micro SD port is sittuated. The port is recessed into the unit itself so it kind of grabs the male end of the USB cable fairly secure. I found that the person who I gave it to is pretty tough on electronics and the devices don't seem to last very long. Hence, my gifting this to her. the USB ports on her other devices get bent out of shape and broken during regular use. Not this one though, the mail part of micro USB cable isn't able to bend and slash around. For the sale price, it was a no-brainer. I think I am an Ultimate Ears fanboy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic!

    Posted
    lulubelle1220
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This was an impulse buy, of sorts. I had a few gift cards to spend and had no idea what to spend them on. At first I thought a nice pair of ear buds would be a nice purchase, but then the portable speakers caught my eye. There were quite a few options so I asked for a Best Buy employee's opinion on which he thought was the best bang for my buck. Right away he showed me the UE Boom 2 and played it for me. It had great sound and it was affordable and also happened to be on sale that day. The color options were great and the sound is awesome! It's also 100% waterproof, which is incredibly handy when you plan on bringing it to the pool or the beach. Its really easy to use and I even bring it in the car and use it instead of the car stereo. I love it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Get it. Get it now.

    Posted
    LBat
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So far this speaker has surpassed all of my expectations. I have quite tested the waterproofing underwater, but for everything else there really isn't a bad thing I can say about this speaker. The speaker looks amazing, has phenomenal battery life, is loud, and has excellent sound quality. Not to mention the companion app is excellent and easy to use. I actually bought two of these speakers so I could link them up and play music through both simultaneously, and that feature has worked without a hitch. Not only that, but I have brought my speaker into the shower with me every day for the last three weeks and it's worked perfectly. If you're looking for a waterproof speaker, or really just any portable speaker, I HIGHLY recommend the UE Boom 2 speaker.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good sound on the go

    Posted
    David
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this unit primarily to take on bicycle road rides, but found I use it more around the house. The blue tooth connection is pretty good for distance - maybe 20 to 30 feet. The sound is acceptable for the small size, just don't expect deep bass of course. If you stand it next to anything that can reflect the sound, it's pretty loud. On the other hand, if it's in a water bottle cage on a bike with wind rushing around it, it is very underwhelming. So placement near a sound reflector when outdoors is probably a must for best sound. The one time so far that I ran the battery down until it shut off gave right at 4 hours run time (full or near full volume). I like the thing. It's a keeper

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not What I Had Hoped For

    Posted
    rootman1987
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    So I had worked at a retailer for some time, and had been eyeing this and the JBL Charge 3. Eventually I was swayed by pricing and styling to the Boom 2. I liked the app, made it easy to control volume and EQ, but that's the limit of the app. Being old fashioned, I still have an iPod Classic 160GB, and since it has more music than my phone I just used the aux. After the sound kept cutting out entirely, over and over, did some research- the aux port is nearly useless, and it's a known issue. Also, the bass is muddy, no punch, and doesn't have near the frequency response or clarity of the JBL Charge 3- slightly better high end, but not a huge difference. The small amount you'll save over the JBL isn't worth it. Just get the Charge.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Bluetooth speaker

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Boom 2 paired easily with my iPhone 6s Plus with the app. One of the first things I did when I got home was to submerge it and see if it would still play after - it did. It's spent a considerable amount of time being splashed and dunked when I use it on my paddleboard. After about a month of hard use, it still sounds and performs like new and I haven't noticed any battery degradation.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Speaker and Sound

    Posted
    Brian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    While shopping for a portable speaker I was fully intending on buying a Bose speaker, we have another Bose Bluetooth speaker and my wife wanted one for her portable use (at office etc.) A UE Rep was standing in the speaker aisle and she gave me a great presentation on the UE capabilities. The comparables were better, plus the UE is more "beach friendly" living close to the beach in Florida always presents a sand and sound problem. After trying out the UE, we love it!! I was a little nervous about the wife opening up a UE speaker instead of a Bose, but the cool design and sound immediately won her over. Very happy with the UE, it easily hooked up to Alexa and the ipod, plus the app allows you to control the speaker...really cool..check it out.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great when it works...

    Posted
    Pamela
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It's great when it works. I either have a defective one or it's a known problem. I downloaded the app. On a number of occasions have tried using the app. To turn it on before getting in the shower. It makes the initial sound when it turns on and connects. It acts like its playing but no sound comes out. I then try doing it manually and it does the same thing. After checking to see in my setting if it's connected (& it is). I give up and try another time and it works. This has happened several times. I asked my son who has a black one that he bought from Best Buy last year. He said it happens to him also & that he just keeps trouble shooting it till it works. I don't have that kind of time nor patience. Frustrating. I don't know what to do at this point.

    No, I would not recommend this to a friend