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Customer Ratings & Reviews

Ultimate Ears - BOOM 2 LE Portable Bluetooth Speaker - Phantom-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 5117 reviews

97%
would recommend to a friend

Expert rating

Rating 4.3 out of 5 stars with 12 reviews

Pros

Cons

Customer ratings & reviews

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Page 4, showing61-80 of 5,117 Reviews
  • Rating: 1 out of 5 stars

    I was not satisfied with these

    Posted
    BestBuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    First of all, it's not 360 degree sound, because part of it is not speaker. This speaker has good sound, but as told buy a Best Buy employee, JBL has better bass. I tested them, at Best Buy and could tell enough difference that I was not satisfied with these UE-Booms. They cut out, a lot, too, when connected by bluetooth and connected to each other. The JBL speakers cut out, too, but not nearly as much. Also, these speakers are not great to set up at too many places, because of the slim cylindrical design. If you plan to buy one of these speakers, you might be alright. My experience was with them connected to each other and connected by bluetooth.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Very Disappointed

    Posted
    KGS73
    • My Best Buy® Elite MemberElite Member

    I purchased this hoping to get a high quality speaker after reading the reviews. I must say, I'm extremely disappointed. I removed the item from packaging and plugged it in to charge. The LED light blinked a few times and went off. Not sure what was going on, I left it plugged in. After a couple of hours, I went to use it. The power does not turn on. I went to the help forums and tried everything. I connected it to my computer as suggested and the same thing happens. I went to download the update but it keeps telling me to connect the speaker to the computer. I'm beyond frustrated and I have run out of options. I'm returning the speaker. You should not be expected to purchase something at this price only to jump through this many hoops in hopes to use it.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Bottom Line: Excellent Sound Quality

    Posted
    Chuckychuck
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    UE used to feel like that odd fitting step-child. Produced really good sound but had connectivity issues if you were using Apple products. I moved to the Dr Dre speakers which have good quality but nothing to back it up. I'm talking about highs and lows. The UE Boom 2 wireless speaker has risen to the occasion of its own demise. The sound quality equals if not surpasses that of the Dre persuasion. And it has the Cajones to back it up. Great volume capability without sacrificing sound quality. Really amazing quality for its size and price. Easily surpasses its competitors in this category by way of quality, performance and price. I highly (and lowly) recommend this speaker. If you only need one, this is it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Bluetooth Speaker

    Posted
    DanH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I wanted a bluetooth speaker that I could use out by the pool, as well as in my home office and this one works great! I was looking for a bluetooth speaker that I could listen to music on as well as use as a speaker phone. I have a company cell phone that I cannot load any apps on and I have a difficult time hearing on it. This speaker works great. I can sync it to my personal cell phone for music with heart or Pandora and sync it to my work cell phone at the same time. When I get a call on my work phone, it automatically mutes the music and I can answer the call on it. Callers have advised that they have no problem hearing me and I certainly hear them much easier using this. I recommend this speaker.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    In Love w My New Speaker!

    Posted
    InHeaven
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Since the day of purchase, my speaker has not been far from me. I keep finding ways to use it. Definitely using w my phone constantly. Sitting at home so that my cell can go through it - perfect! Now I can hear calls better and they can hear me better as well. Great Sound. Listen to my Pandora and love love it! I use an app for reading my bible and it has a play reading feature and I play that through it too! Just so very convenient - perfect size for car too and throw in my purse to take with me. Just got back from the beach for a week and took it there as well and used it on the beach for music and phone. Hasn't left my side! Highly recommend it. Haven't got it wet yet, but have peace of mind in case it does.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A Cut Above The Competition

    Posted
    Electromaniatic
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Not gonna lie; I practically got this for a steal at only $108 and I'm F****** loving it! I got this bad boy after making the foolish mistake of buying the Altec Mini life-jacket (NOT shockproof BTW) and, before returning it, did a compare-contrast. Though they both sound slightl similar noise-wise, this UE has a MUCH, MUCH nicer bass what i'm all about, and the vocals are crisp and clearer. I was a little on the fence about getting this because you never hear of Ultimate Ear like Bose, Beats, or Altec, but this beats ALL of them IMO. The only flaw I have with it is that the netting on the outside is fabricated, so be careful putting it near sharp stuff, uncut fingernails, a dog, etc. Apart from this, I'm loving it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Little package, big sound

    Posted
    Billn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    So happy with this purchase. There are two models of this speaker and being unsure of the brand and listening to the Best Buy sales associate, I decided to purchase the smaller model and return it if I didn't like it. My only regret is not buying the bigger one. This speaker produces a deep, robust sound which ranks up there with the biggest name brands. I like that you can buy a pair and use them together as a left and right channel. The plan is to keep this for travel and mobile sound but to buy two larger ones to connect with my Bluetooth TV. The mobile app is a nice plus acting as a remote control. While this is advertised as waterproof, I haven't used it near water yet. Comparable with big names for much less cost.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazed how great this speaker is

    Posted
    Jessicaalonso
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love my ue speaker. You will be suprised just how loud it is especially for it's size. Extremely portable. I bought the bose soundlink thinking well is an expensive speaker it will sound great and loud but I was wrong and also not enough bass so I got the ue boom speaker and it's amazing. I hear all types of different music from rock to Latin, r&b, literally all type of music and no matter genre you listen to music sounds great on this speaker. The bass on the speaker is great. Bluetooth range is great doesn't cut off like some speakers do. I also like the fact that it is waterproof no need to worry about getting it wet accidentally. Highly recommend this speaker you will not be disappointed. Great purchase!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    High function and flexibility, with sacrifice

    Posted
    Aarbear
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This speaker was compared to a line of bose portable products. I compared this to a Soundlink mini, SoundLink portable, soundtouch portable, soundtouch 20. This speaker has acceptable mid tones, tinny high tones and lackluster bass. The speaker is not the best sounding, but because it has a long battery life and waterproof/dropproof features, it is worth the price (not full price, I paid $76) but not anything more. Every bose product including. The soundlink mini had substantially better bass, much clearer mid and high tones. When I played this for my husband, he quickly noticed it was missing any of the punch of the competitors. Acceptable. But not at full price.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for small to medium rooms.

    Posted
    Tresix5
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Currently I use this in the bathroom and it works perfectly. It sounds great, nice punchy sound. Has nice clarity, bass is lacking compared to a couple competitors, but is still good. It has a strong connection with my Pixel XL. It works good in medium sized rooms. However you might want to step up to a Megaboom for a large room. Or have multiple units, which it can work up to 50, to fill the room with audio. Have not been able to test the water resistance. Just make sure you keep the port covers closed. I preferred the sound of another competitor just slightly more, due to bass. But the form factor makes it that much more easier to transport, fits in cup holders great.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Great speakers....but...

    Posted
    Budman

    Got two of these UE boom 2 speakers. First the good. They have great sound. Very impressed with the sound. Now the bad. First of all their app absolutely stinks. Tried to double up both speakers which worked one day then poof it disappeared. Took forever to party up the two speakers which worked good. Then after enjoying good music for three hours poof the first speaker already needed charged. WHAT? Then after 5 hours the second one died. Tried charging three different times and it did the same thing. Then sinked them to my dish Network receiver and they echoed back and forth. What a disappointment. So... they're going back!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Liked the 1st one so much, that I bought another.

    Posted
    LakeRat
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought one of these for my wife last year. She uses it a lot pairing it with her phone for both music and online radio. When I saw them on sale while cruising through a Best Buy, I didn't hesitate to pick up another one for me. I can take it to the shop, or the dock, or anywhere. As well, once we updated the firmware in both of them, we were able to pair them together for stereo on the back deck of our house using their app. The Boom 2's are a nice size for carrying around, don't need to be charged very often, and deliver great sound. I know it can get confusing listening to all of the different speakers in the store, but we're very happy with the sound and size of these at home.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Disposable speaker

    Posted
    Paul
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    While the sound of this speaker is considered to be quite good it costs a significant amount and if you encounter a problem you quickly find out that this is a Logitech Company with everything that implies in regards to poor customer support. My Boom speaker failed to charge, failed to be recognized by my PC, failed to install a USB driver, etc and it is no more than 18 months old. I cannot contact UE or the Logictech due to an inexplicable failure of their support network. I do not recommend a consumer product that essentially forgoes the cost of supporting the consumer in the use of their product but charges a premium price.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Loud speaker

    Posted
    strikesudown
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It's a great speaker but when using it on bluetooth I find that it skips the audio a little bit sometimes and I'm not sure if that's because of the wifi connection when using spotify or the speaker itself. I suspect it is in fact the speaker because it happens more often than I like, even when I'm just playing songs I already have downloaded. Nevertheless, it has great output and lasts a pretty decent time. I like the small size given the volume it's capable of. Disappointingly, it doesn't come with an instruction manual, just a charging cable with the speaker itself. I like the sturdy build and I feel confident that it'll last me a good while.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice, but app needs some work

    Posted
    SWFL
    • Verified PurchaserVerified Purchase

    Nice sound. Purchased a pair to use for stereo sound. Syncs good using just one but hard to get the second one going. UE needs to work on their app. When I updated the app as suggested, the “Double Up” feature disappeared from the app menu. These speakers can be doubled up manually using buttons on the speakers but they don’t always pair up properly. What happens is SIRI is summoned when going thru the doubling up sequence .. Takes some time to finally complete this task but good sound separation when does. Haven’t gotten them wet (or submerged in water) to test their claim of being waterproof as they are only used indoors.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    GOOD BUT NOT GREAT

    Posted
    Whydoesthisalwayshappento
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love the ue boom wireless speakers. This is the second one I have bought to confirm that statement. Pros and cons... Pros: durable, light, 360 speaker etc. Pretty much everything they advertised about was delivered on... oh and my personal favorite they have an auxiliary port!! Thank you very much apple but not everyone can be wireless.... Cons: I feel as those it could be louder for the price, the bottons also don't always press with ease. But those are rather trivial complaints. Overall I love these speakers and will continue to buy more. Above all else I am thrilled they have elected to maintain a corded option. Just had to bring up once more. Definitely a good purchase!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good sound, but a little too much $

    Posted
    Vipre77
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Worked great with our iPhones. One of the best Bluetooth speakers I've used. Compact package, well-built, and waterproof. Only complaint was sound quality drops off a lot at max volume. This happens with most sound systems, so it's not a big complaint there. It's gets fairly loud for its size so you probably won't need to go at max volume much anyway. It's not a great option if you have a noisy environment. Not enough watts to overpower a lot of ambient noise or fill a large room. For home or small office use, or maybe poolside it should be more than adequate. Docked it one star only because of the price. It's really too much for what it is. Only worth it if you can find it on sale at around $100 or less.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    BARELY LASTS AN HOUR!!

    Posted
    Akudo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought these speakers from best buy after being promised wonderful things including *up to 15 hours of battery life* which was the major attraction to begin with! I am sure i received a faulty product as i hear "critical battery please charge" just within one hour of use after even overnight charging!! it seems the battery life just gets worse and worse! and I traveled with it hoping to be able to use it for a great summer, and although the other qualities are up to par, the battery dying on me makes my soul cringe!! very disappointed with this product and with best buy!!!

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Cool Gadget With Limitations

    Posted
    CheeseBabe
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I like that I can talk to "Alexa" across the room instead of having to press a button like I have to with Siri. I'm in the very early learning stages of using the Dot but have found some useful and fun things to use it for. So far I mainly use it as a timer, alarm, reminder, and for checking the weather and playing Pandora. It pairs with my UE Mega Boom and Boom 2 which makes it great for listening to music and talking on my cell. I gave it 3 stars because it isn't "smart" like Siri (I ask questions that can be found online yet I don't get results) and it has to be plugged into an outlet because it isn't battery operated.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Loud, killer sound

    Posted
    Swammy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have a work buddy that has a use boom and we use it during work while doing tedious jobs. We were constantly getting split up geographically and consequently I ended up with NO music! Bummed!! My son was generous enough to let me use his blue tooth speaker we got him for Christmas—no wonder he wasn’t using it. It was awfully ridiculous and a waste of money. Finally got fed up one evening and went straight to Best Buy’s- saw exactly what I came for, purchased it and couldn’t wait to use it. I now jam whether he’s around or not and it sounds awesome. — I might even let my son borrow it..... then again, maybe not.

    I would recommend this to a friend